Guy Beaupré created CLOUDSTACK-5613: ---------------------------------------
Summary: CloudStack 4.2.0 - Usage server is running but tables remain empty Key: CLOUDSTACK-5613 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-5613 Project: CloudStack Issue Type: Bug Security Level: Public (Anyone can view this level - this is the default.) Components: Usage Affects Versions: 4.2.0 Environment: Ubuntu 12.04.03 LTS Reporter: Guy Beaupré Priority: Blocker CloudStack Usage service is installed and reported as running by Ubuntu 12.04.03 LTS but usage tables remains empty. I have tried to install cloudstack-usage from the source and the provided package ( .deb ) but I get the same issue. CloudStack event manager report the following even if Ubuntu is showing "running": No usage server process running An internet colleague reported the same issue with Ubuntu 12.04.03 and confirmed that it is working with CentOS. Supplemental Information: 1. Usage server is running: service cloudstack-usage status * cloudstack-usage is running 2. Management log shows: [cloud.ha.HighAvailabilityManagerImpl] (HA-1:null) checking health of usage server [cloud.ha.HighAvailabilityManagerImpl] (HA-1:null) usage server running? false, heartbeat: null [apache.cloudstack.alerts] (HA-1:null) alertType: : 13 // dataCenterId:: 0 // podId:: 0 // clusterId:: null // message:: No usage server process running -- This message was sent by Atlassian JIRA (v6.1.5#6160)