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https://issues.apache.org/jira/browse/CLOUDSTACK-5613?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13859637#comment-13859637
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Vadim Kim. commented on CLOUDSTACK-5613:
----------------------------------------
Please, check that usage server has created log files under
/var/log/cloudstack/usage/. In my case this folder was empty so there was hard
to analyze the root cause of the problem.
> CloudStack 4.2.0 - Usage server is running but tables remain empty
> ------------------------------------------------------------------
>
> Key: CLOUDSTACK-5613
> URL: https://issues.apache.org/jira/browse/CLOUDSTACK-5613
> Project: CloudStack
> Issue Type: Bug
> Security Level: Public(Anyone can view this level - this is the
> default.)
> Components: Usage
> Affects Versions: 4.2.0
> Environment: Ubuntu 12.04.03 LTS
> Reporter: Guy Beaupré
> Priority: Blocker
>
> CloudStack Usage service is installed and reported as running by Ubuntu
> 12.04.03 LTS but usage tables remains empty.
> I have tried to install cloudstack-usage from the source and the provided
> package ( .deb ) but I get the same issue.
> CloudStack event manager report the following even if Ubuntu is showing
> "running":
> No usage server process running
> An internet colleague reported the same issue with Ubuntu 12.04.03 and
> confirmed that it is working with CentOS.
> Supplemental Information:
> 1. Usage server is running:
>
> service cloudstack-usage status
>
> * cloudstack-usage is running
>
> 2. Management log shows:
>
> [cloud.ha.HighAvailabilityManagerImpl] (HA-1:null) checking health of usage
> server
>
> [cloud.ha.HighAvailabilityManagerImpl] (HA-1:null) usage server
> running? false, heartbeat: null
>
> [apache.cloudstack.alerts] (HA-1:null) alertType:
>
> : 13 // dataCenterId:: 0 // podId:: 0 // clusterId:: null // message:: No
> usage server process running
>
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