[ https://issues.apache.org/jira/browse/CLOUDSTACK-8830?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Suresh Kumar Anaparti updated CLOUDSTACK-8830: ---------------------------------------------- Description: ISSUE ============ [VMware] VM snapshot fails for 12 min after instance creation Environment ================== Product Name: Cloudstack Hypervisor: VMWare VSphere 6 VM DETAILS ================== i-84987-16119-VM TROUBLESHOOTING ================== I see that the following failure and immediate success result for the CreateVMSnapshot call {noformat} 2015-07-24 08:20:55,363 DEBUG [c.c.a.t.Request] (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) (logid:8b87ab8a) Seq 80-6161487240196259878: Sending { Cmd , MgmtId: 345051581208, via: 80(ussfoldcsesx112.adslab.local), Ver: v1, Flags: 100011, [{"com.cloud.agent.api.CreateVMSnapshotCommand":{"volumeTOs":[{"uuid":"a89b4ad5-f23f-4df6-84a8-89c4f40b2edb","volumeType":"ROOT","volumeState":"Ready","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"346b381a-8543-3f7b-9eff-fa909ad243c7","id":205,"poolType":"NetworkFilesystem","host":"10.144.35.110","path":"/tintri/ECS-SR-CLD200","port":2049,"url":"NetworkFilesystem://10.144.35.110/tintri/ECS-SR-CLD200/?ROLE=Primary&STOREUUID=346b381a-8543-3f7b-9eff-fa909ad243c7"}},"name":"ROOT-16119","size":1073741824,"path":"ROOT-16119","volumeId":19311,"vmName":"i-84987-16119-VM","vmState":"Running","accountId":84987,"chainInfo":"{\"diskDeviceBusName\":\"ide0:1\",\"diskChain\":[\"[346b381a85433f7b9efffa909ad243c7] i-84987-16119-VM/ROOT-16119.vmdk\",\"[346b381a85433f7b9efffa909ad243c7] 49f59e1a4ce23fec8890c8b9e5891d56/49f59e1a4ce23fec8890c8b9e5891d56.vmdk\"]}","format":"OVA","provisioningType":"THIN","id":19311,"deviceId":0,"cacheMode":"NONE","hypervisorType":"VMware"}],"target":{"id":962,"snapshotName":"i-84987-16119-VM_VS_20150724152053","type":"Disk","current":false,"description":"unit-test-instance-snapshot","quiescevm":false},"vmName":"i-84987-16119-VM","guestOSType":"None","wait":1800}}] } 2015-07-24 08:20:55,373 DEBUG [c.c.a.t.Request] (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) (logid:8b87ab8a) Seq 80-6161487240196259878: Executing: { Cmd , MgmtId: 345051581208, via: 80(ussfoldcsesx112.adslab.local), Ver: v1, Flags: 100011, [{"com.cloud.agent.api.CreateVMSnapshotCommand":{"volumeTOs":[{"uuid":"a89b4ad5-f23f-4df6-84a8-89c4f40b2edb","volumeType":"ROOT","volumeState":"Ready","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"346b381a-8543-3f7b-9eff-fa909ad243c7","id":205,"poolType":"NetworkFilesystem","host":"10.144.35.110","path":"/tintri/ECS-SR-CLD200","port":2049,"url":"NetworkFilesystem://10.144.35.110/tintri/ECS-SR-CLD200/?ROLE=Primary&STOREUUID=346b381a-8543-3f7b-9eff-fa909ad243c7"}},"name":"ROOT-16119","size":1073741824,"path":"ROOT-16119","volumeId":19311,"vmName":"i-84987-16119-VM","vmState":"Running","accountId":84987,"chainInfo":"{\"diskDeviceBusName\":\"ide0:1\",\"diskChain\":[\"[346b381a85433f7b9efffa909ad243c7] i-84987-16119-VM/ROOT-16119.vmdk\",\"[346b381a85433f7b9efffa909ad243c7] 49f59e1a4ce23fec8890c8b9e5891d56/49f59e1a4ce23fec8890c8b9e5891d56.vmdk\"]}","format":"OVA","provisioningType":"THIN","id":19311,"deviceId":0,"cacheMode":"NONE","hypervisorType":"VMware"}],"target":{"id":962,"snapshotName":"i-84987-16119-VM_VS_20150724152053","type":"Disk","current":false,"description":"unit-test-instance-snapshot","quiescevm":false},"vmName":"i-84987-16119-VM","guestOSType":"None","wait":1800}}] } 2015-07-24 08:20:55,374 DEBUG [c.c.a.m.DirectAgentAttache] (DirectAgent-66:ctx-5fbdccd8) (logid:710814a5) Seq 80-6161487240196259878: Executing request 2015-07-24 08:20:55,523 ERROR [c.c.h.v.m.VmwareStorageManagerImpl] (DirectAgent-66:ctx-5fbdccd8 ussfoldcsesx112.adslab.local, job-64835/job-64836, cmd: CreateVMSnapshotCommand) (logid:8b87ab8a) failed to create snapshot for vm:i-84987-16119-VM due to null 2015-07-24 08:20:55,524 DEBUG [c.c.a.m.DirectAgentAttache] (DirectAgent-66:ctx-5fbdccd8) (logid:8b87ab8a) Seq 80-6161487240196259878: Response Received: 2015-07-24 08:20:55,525 DEBUG [c.c.a.t.Request] (DirectAgent-66:ctx-5fbdccd8) (logid:8b87ab8a) Seq 80-6161487240196259878: Processing: { Ans: , MgmtId: 345051581208, via: 80, Ver: v1, Flags: 10, [{"com.cloud.agent.api.CreateVMSnapshotAnswer":{"result":false,"wait":0}}] } 2015-07-24 08:20:55,525 DEBUG [c.c.a.t.Request] (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) (logid:8b87ab8a) Seq 80-6161487240196259878: Received: { Ans: , MgmtId: 345051581208, via: 80, Ver: v1, Flags: 10, { CreateVMSnapshotAnswer } } 2015-07-24 08:20:55,525 ERROR [o.a.c.s.v.DefaultVMSnapshotStrategy] (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) (logid:8b87ab8a) Creating VM snapshot: i-84987-16119-VM_VS_20150724152053 failed 2015-07-24 08:20:55,531 DEBUG [c.c.v.s.VMSnapshotManagerImpl] (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) (logid:8b87ab8a) Failed to create vm snapshot: 962 com.cloud.utils.exception.CloudRuntimeException: Creating VM snapshot: i-84987-16119-VM_VS_20150724152053 failed at org.apache.cloudstack.storage.vmsnapshot.DefaultVMSnapshotStrategy.takeVMSnapshot(DefaultVMSnapshotStrategy.java:163) at com.cloud.vm.snapshot.VMSnapshotManagerImpl.orchestrateCreateVMSnapshot(VMSnapshotManagerImpl.java:438) at com.cloud.vm.snapshot.VMSnapshotManagerImpl.orchestrateCreateVMSnapshot(VMSnapshotManagerImpl.java:994) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.cloud.vm.VmWorkJobHandlerProxy.handleVmWorkJob(VmWorkJobHandlerProxy.java:107) at com.cloud.vm.snapshot.VMSnapshotManagerImpl.handleVmWorkJob(VMSnapshotManagerImpl.java:1021) at sun.reflect.GeneratedMethodAccessor797.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) at com.sun.proxy.$Proxy198.handleVmWorkJob(Unknown Source) at com.cloud.vm.VmWorkJobDispatcher.runJob(VmWorkJobDispatcher.java:103) at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:549) at org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53) at org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46) at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:500) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) at java.util.concurrent.FutureTask.run(FutureTask.java:262) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:745) {noformat} {noformat} 2015-07-24 08:23:01,359 DEBUG [c.c.a.m.DirectAgentAttache] (DirectAgent-137:ctx-bcdafb76) (logid:a20017dd) Seq 80-6161487240196259885: Response Received: 2015-07-24 08:23:01,370 DEBUG [c.c.a.t.Request] (DirectAgent-137:ctx-bcdafb76) (logid:a20017dd) Seq 80-6161487240196259885: Processing: { Ans: , MgmtId: 345051581208, via: 80, Ver: v1, Flags: 10, [{"com.cloud.agent.api.CreateVMSnapshotAnswer":{"volumeTOs":[{"uuid":"a89b4ad5-f23f-4df6-84a8-89c4f40b2edb","volumeType":"ROOT","volumeState":"Ready","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"346b381a-8543-3f7b-9eff-fa909ad243c7","id":205,"poolType":"NetworkFilesystem","host":"10.144.35.110","path":"/tintri/ECS-SR-CLD200","port":2049,"url":"NetworkFilesystem://10.144.35.110/tintri/ECS-SR-CLD200/?ROLE=Primary&STOREUUID=346b381a-8543-3f7b-9eff-fa909ad243c7"}},"name":"ROOT-16119","size":33386,"path":"ROOT-16119-000001","volumeId":19311,"vmName":"i-84987-16119-VM","vmState":"Running","accountId":84987,"chainInfo":"{\"diskDeviceBusName\":\"ide0:1\",\"diskChain\":[\"[346b381a85433f7b9efffa909ad243c7] i-84987-16119-VM/ROOT-16119.vmdk\",\"[346b381a85433f7b9efffa909ad243c7] 49f59e1a4ce23fec8890c8b9e5891d56/49f59e1a4ce23fec8890c8b9e5891d56.vmdk\"]}","format":"OVA","provisioningType":"THIN","id":19311,"deviceId":0,"cacheMode":"NONE","hypervisorType":"VMware"}],"vmSnapshotTo":{"id":964,"snapshotName":"i-84987-16119-VM_VS_20150724152253","type":"Disk","current":false,"description":"unit-test-instance-snapshot","quiescevm":false},"result":true,"details":"","wait":0}}] } 2015-07-24 08:23:01,370 DEBUG [c.c.a.t.Request] (Work-Job-Executor-63:ctx-f077facb job-64839/job-64840 ctx-85ac1d8c) (logid:a20017dd) Seq 80-6161487240196259885: Received: { Ans: , MgmtId: 345051581208, via: 80, Ver: v1, Flags: 10, { CreateVMSnapshotAnswer } } 2015-07-24 08:23:01,382 DEBUG [o.a.c.s.v.DefaultVMSnapshotStrategy] (Work-Job-Executor-63:ctx-f077facb job-64839/job-64840 ctx-85ac1d8c) (logid:a20017dd) Create vm snapshot i-84987-16119-VM_VS_20150724152253 succeeded for vm: i-84987-16119-VM 2015-07-24 08:23:01,396 DEBUG [c.c.v.VmWorkJobHandlerProxy] (Work-Job-Executor-63:ctx-f077facb job-64839/job-64840 ctx-85ac1d8c) (logid:a20017dd) Done executing VM work job: com.cloud.vm.snapshot.VmWorkCreateVMSnapshot{"vmSnapshotId":964,"quiesceVm":false,"userId":1,"accountId":1,"vmId":16119,"handlerName":"VMSnapshotManagerImpl"} {noformat} It is not clear from this log what is causing this error "failed to create snapshot for vm:i-84987-16119-VM due to null" Interestingly, this VM has guest OS type set to None (138). REPRO STEPS ================== Try taking snapshot for 12 min after VM creation. VM snapshot fails for 12 mins after VM creation. EXPECTED BEHAVIOR ================== VM snapshot should be successful from the moment the VM is ready. ACTUAL BEHAVIOR ================== VM snapshot is not successful for ~12 minutes was: ISSUE ============ [VMware] VM snapshot fails for 12 min after instance creation Environment ================== Product Name: Cloudstack Hypervisor: VMWare VSphere 6 VM DETAILS ================== i-84987-16119-VM TROUBLESHOOTING ================== I see that the following failure and immediate success result for the CreateVMSnapshot call {noformat} 2015-07-24 08:20:55,363 DEBUG [c.c.a.t.Request] (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) (logid:8b87ab8a) Seq 80-6161487240196259878: Sending { Cmd , MgmtId: 345051581208, via: 80(ussfoldcsesx112.adslab.local), Ver: v1, Flags: 100011, [{"com.cloud.agent.api.CreateVMSnapshotCommand":{"volumeTOs":[{"uuid":"a89b4ad5-f23f-4df6-84a8-89c4f40b2edb","volumeType":"ROOT","volumeState":"Ready","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"346b381a-8543-3f7b-9eff-fa909ad243c7","id":205,"poolType":"NetworkFilesystem","host":"10.144.35.110","path":"/tintri/ECS-SR-CLD200","port":2049,"url":"NetworkFilesystem://10.144.35.110/tintri/ECS-SR-CLD200/?ROLE=Primary&STOREUUID=346b381a-8543-3f7b-9eff-fa909ad243c7"}},"name":"ROOT-16119","size":1073741824,"path":"ROOT-16119","volumeId":19311,"vmName":"i-84987-16119-VM","vmState":"Running","accountId":84987,"chainInfo":"{\"diskDeviceBusName\":\"ide0:1\",\"diskChain\":[\"[346b381a85433f7b9efffa909ad243c7] i-84987-16119-VM/ROOT-16119.vmdk\",\"[346b381a85433f7b9efffa909ad243c7] 49f59e1a4ce23fec8890c8b9e5891d56/49f59e1a4ce23fec8890c8b9e5891d56.vmdk\"]}","format":"OVA","provisioningType":"THIN","id":19311,"deviceId":0,"cacheMode":"NONE","hypervisorType":"VMware"}],"target":{"id":962,"snapshotName":"i-84987-16119-VM_VS_20150724152053","type":"Disk","current":false,"description":"unit-test-instance-snapshot","quiescevm":false},"vmName":"i-84987-16119-VM","guestOSType":"None","wait":1800}}] } 2015-07-24 08:20:55,373 DEBUG [c.c.a.t.Request] (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) (logid:8b87ab8a) Seq 80-6161487240196259878: Executing: { Cmd , MgmtId: 345051581208, via: 80(ussfoldcsesx112.adslab.local), Ver: v1, Flags: 100011, [{"com.cloud.agent.api.CreateVMSnapshotCommand":{"volumeTOs":[{"uuid":"a89b4ad5-f23f-4df6-84a8-89c4f40b2edb","volumeType":"ROOT","volumeState":"Ready","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"346b381a-8543-3f7b-9eff-fa909ad243c7","id":205,"poolType":"NetworkFilesystem","host":"10.144.35.110","path":"/tintri/ECS-SR-CLD200","port":2049,"url":"NetworkFilesystem://10.144.35.110/tintri/ECS-SR-CLD200/?ROLE=Primary&STOREUUID=346b381a-8543-3f7b-9eff-fa909ad243c7"}},"name":"ROOT-16119","size":1073741824,"path":"ROOT-16119","volumeId":19311,"vmName":"i-84987-16119-VM","vmState":"Running","accountId":84987,"chainInfo":"{\"diskDeviceBusName\":\"ide0:1\",\"diskChain\":[\"[346b381a85433f7b9efffa909ad243c7] i-84987-16119-VM/ROOT-16119.vmdk\",\"[346b381a85433f7b9efffa909ad243c7] 49f59e1a4ce23fec8890c8b9e5891d56/49f59e1a4ce23fec8890c8b9e5891d56.vmdk\"]}","format":"OVA","provisioningType":"THIN","id":19311,"deviceId":0,"cacheMode":"NONE","hypervisorType":"VMware"}],"target":{"id":962,"snapshotName":"i-84987-16119-VM_VS_20150724152053","type":"Disk","current":false,"description":"unit-test-instance-snapshot","quiescevm":false},"vmName":"i-84987-16119-VM","guestOSType":"None","wait":1800}}] } 2015-07-24 08:20:55,374 DEBUG [c.c.a.m.DirectAgentAttache] (DirectAgent-66:ctx-5fbdccd8) (logid:710814a5) Seq 80-6161487240196259878: Executing request 2015-07-24 08:20:55,523 ERROR [c.c.h.v.m.VmwareStorageManagerImpl] (DirectAgent-66:ctx-5fbdccd8 ussfoldcsesx112.adslab.local, job-64835/job-64836, cmd: CreateVMSnapshotCommand) (logid:8b87ab8a) failed to create snapshot for vm:i-84987-16119-VM due to null 2015-07-24 08:20:55,524 DEBUG [c.c.a.m.DirectAgentAttache] (DirectAgent-66:ctx-5fbdccd8) (logid:8b87ab8a) Seq 80-6161487240196259878: Response Received: 2015-07-24 08:20:55,525 DEBUG [c.c.a.t.Request] (DirectAgent-66:ctx-5fbdccd8) (logid:8b87ab8a) Seq 80-6161487240196259878: Processing: { Ans: , MgmtId: 345051581208, via: 80, Ver: v1, Flags: 10, [{"com.cloud.agent.api.CreateVMSnapshotAnswer":{"result":false,"wait":0}}] } 2015-07-24 08:20:55,525 DEBUG [c.c.a.t.Request] (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) (logid:8b87ab8a) Seq 80-6161487240196259878: Received: { Ans: , MgmtId: 345051581208, via: 80, Ver: v1, Flags: 10, { CreateVMSnapshotAnswer } } 2015-07-24 08:20:55,525 ERROR [o.a.c.s.v.DefaultVMSnapshotStrategy] (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) (logid:8b87ab8a) Creating VM snapshot: i-84987-16119-VM_VS_20150724152053 failed 2015-07-24 08:20:55,531 DEBUG [c.c.v.s.VMSnapshotManagerImpl] (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) (logid:8b87ab8a) Failed to create vm snapshot: 962 com.cloud.utils.exception.CloudRuntimeException: Creating VM snapshot: i-84987-16119-VM_VS_20150724152053 failed at org.apache.cloudstack.storage.vmsnapshot.DefaultVMSnapshotStrategy.takeVMSnapshot(DefaultVMSnapshotStrategy.java:163) at com.cloud.vm.snapshot.VMSnapshotManagerImpl.orchestrateCreateVMSnapshot(VMSnapshotManagerImpl.java:438) at com.cloud.vm.snapshot.VMSnapshotManagerImpl.orchestrateCreateVMSnapshot(VMSnapshotManagerImpl.java:994) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.cloud.vm.VmWorkJobHandlerProxy.handleVmWorkJob(VmWorkJobHandlerProxy.java:107) at com.cloud.vm.snapshot.VMSnapshotManagerImpl.handleVmWorkJob(VMSnapshotManagerImpl.java:1021) at sun.reflect.GeneratedMethodAccessor797.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) at com.sun.proxy.$Proxy198.handleVmWorkJob(Unknown Source) at com.cloud.vm.VmWorkJobDispatcher.runJob(VmWorkJobDispatcher.java:103) at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:549) at org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53) at org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46) at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:500) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) at java.util.concurrent.FutureTask.run(FutureTask.java:262) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:745) {noformat} {noformat} 2015-07-24 08:23:01,359 DEBUG [c.c.a.m.DirectAgentAttache] (DirectAgent-137:ctx-bcdafb76) (logid:a20017dd) Seq 80-6161487240196259885: Response Received: 2015-07-24 08:23:01,370 DEBUG [c.c.a.t.Request] (DirectAgent-137:ctx-bcdafb76) (logid:a20017dd) Seq 80-6161487240196259885: Processing: { Ans: , MgmtId: 345051581208, via: 80, Ver: v1, Flags: 10, [{"com.cloud.agent.api.CreateVMSnapshotAnswer":{"volumeTOs":[{"uuid":"a89b4ad5-f23f-4df6-84a8-89c4f40b2edb","volumeType":"ROOT","volumeState":"Ready","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"346b381a-8543-3f7b-9eff-fa909ad243c7","id":205,"poolType":"NetworkFilesystem","host":"10.144.35.110","path":"/tintri/ECS-SR-CLD200","port":2049,"url":"NetworkFilesystem://10.144.35.110/tintri/ECS-SR-CLD200/?ROLE=Primary&STOREUUID=346b381a-8543-3f7b-9eff-fa909ad243c7"}},"name":"ROOT-16119","size":33386,"path":"ROOT-16119-000001","volumeId":19311,"vmName":"i-84987-16119-VM","vmState":"Running","accountId":84987,"chainInfo":"{\"diskDeviceBusName\":\"ide0:1\",\"diskChain\":[\"[346b381a85433f7b9efffa909ad243c7] i-84987-16119-VM/ROOT-16119.vmdk\",\"[346b381a85433f7b9efffa909ad243c7] 49f59e1a4ce23fec8890c8b9e5891d56/49f59e1a4ce23fec8890c8b9e5891d56.vmdk\"]}","format":"OVA","provisioningType":"THIN","id":19311,"deviceId":0,"cacheMode":"NONE","hypervisorType":"VMware"}],"vmSnapshotTo":{"id":964,"snapshotName":"i-84987-16119-VM_VS_20150724152253","type":"Disk","current":false,"description":"unit-test-instance-snapshot","quiescevm":false},"result":true,"details":"","wait":0}}] } 2015-07-24 08:23:01,370 DEBUG [c.c.a.t.Request] (Work-Job-Executor-63:ctx-f077facb job-64839/job-64840 ctx-85ac1d8c) (logid:a20017dd) Seq 80-6161487240196259885: Received: { Ans: , MgmtId: 345051581208, via: 80, Ver: v1, Flags: 10, { CreateVMSnapshotAnswer } } 2015-07-24 08:23:01,382 DEBUG [o.a.c.s.v.DefaultVMSnapshotStrategy] (Work-Job-Executor-63:ctx-f077facb job-64839/job-64840 ctx-85ac1d8c) (logid:a20017dd) Create vm snapshot i-84987-16119-VM_VS_20150724152253 succeeded for vm: i-84987-16119-VM 2015-07-24 08:23:01,396 DEBUG [c.c.v.VmWorkJobHandlerProxy] (Work-Job-Executor-63:ctx-f077facb job-64839/job-64840 ctx-85ac1d8c) (logid:a20017dd) Done executing VM work job: com.cloud.vm.snapshot.VmWorkCreateVMSnapshot{"vmSnapshotId":964,"quiesceVm":false,"userId":1,"accountId":1,"vmId":16119,"handlerName":"VMSnapshotManagerImpl"} {noformat} It is not clear from this log what is causing this error "failed to create snapshot for vm:i-84987-16119-VM due to null" Interestingly, this VM has guest OS type set to None (138). REPRO STEPS ================== I tried couple of times with different options, could not repro this EXPECTED BEHAVIOR ================== VMSnapshot should be successful from the moment the VM is ready ACTUAL BEHAVIOR ================== VMSnapshot is not successful for ~12 minutes > [VMware] VM snapshot fails for 12 min after instance creation > ------------------------------------------------------------- > > Key: CLOUDSTACK-8830 > URL: https://issues.apache.org/jira/browse/CLOUDSTACK-8830 > Project: CloudStack > Issue Type: Bug > Security Level: Public(Anyone can view this level - this is the > default.) > Reporter: Maneesha > Assignee: Maneesha > > ISSUE > ============ > [VMware] VM snapshot fails for 12 min after instance creation > Environment > ================== > Product Name: Cloudstack > Hypervisor: VMWare VSphere 6 > VM DETAILS > ================== > i-84987-16119-VM > TROUBLESHOOTING > ================== > I see that the following failure and immediate success result for the > CreateVMSnapshot call > {noformat} > 2015-07-24 08:20:55,363 DEBUG [c.c.a.t.Request] > (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) > (logid:8b87ab8a) Seq 80-6161487240196259878: Sending { Cmd , MgmtId: > 345051581208, via: 80(ussfoldcsesx112.adslab.local), Ver: v1, Flags: 100011, > [{"com.cloud.agent.api.CreateVMSnapshotCommand":{"volumeTOs":[{"uuid":"a89b4ad5-f23f-4df6-84a8-89c4f40b2edb","volumeType":"ROOT","volumeState":"Ready","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"346b381a-8543-3f7b-9eff-fa909ad243c7","id":205,"poolType":"NetworkFilesystem","host":"10.144.35.110","path":"/tintri/ECS-SR-CLD200","port":2049,"url":"NetworkFilesystem://10.144.35.110/tintri/ECS-SR-CLD200/?ROLE=Primary&STOREUUID=346b381a-8543-3f7b-9eff-fa909ad243c7"}},"name":"ROOT-16119","size":1073741824,"path":"ROOT-16119","volumeId":19311,"vmName":"i-84987-16119-VM","vmState":"Running","accountId":84987,"chainInfo":"{\"diskDeviceBusName\":\"ide0:1\",\"diskChain\":[\"[346b381a85433f7b9efffa909ad243c7] > i-84987-16119-VM/ROOT-16119.vmdk\",\"[346b381a85433f7b9efffa909ad243c7] > 49f59e1a4ce23fec8890c8b9e5891d56/49f59e1a4ce23fec8890c8b9e5891d56.vmdk\"]}","format":"OVA","provisioningType":"THIN","id":19311,"deviceId":0,"cacheMode":"NONE","hypervisorType":"VMware"}],"target":{"id":962,"snapshotName":"i-84987-16119-VM_VS_20150724152053","type":"Disk","current":false,"description":"unit-test-instance-snapshot","quiescevm":false},"vmName":"i-84987-16119-VM","guestOSType":"None","wait":1800}}] > } > 2015-07-24 08:20:55,373 DEBUG [c.c.a.t.Request] > (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) > (logid:8b87ab8a) Seq 80-6161487240196259878: Executing: { Cmd , MgmtId: > 345051581208, via: 80(ussfoldcsesx112.adslab.local), Ver: v1, Flags: 100011, > [{"com.cloud.agent.api.CreateVMSnapshotCommand":{"volumeTOs":[{"uuid":"a89b4ad5-f23f-4df6-84a8-89c4f40b2edb","volumeType":"ROOT","volumeState":"Ready","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"346b381a-8543-3f7b-9eff-fa909ad243c7","id":205,"poolType":"NetworkFilesystem","host":"10.144.35.110","path":"/tintri/ECS-SR-CLD200","port":2049,"url":"NetworkFilesystem://10.144.35.110/tintri/ECS-SR-CLD200/?ROLE=Primary&STOREUUID=346b381a-8543-3f7b-9eff-fa909ad243c7"}},"name":"ROOT-16119","size":1073741824,"path":"ROOT-16119","volumeId":19311,"vmName":"i-84987-16119-VM","vmState":"Running","accountId":84987,"chainInfo":"{\"diskDeviceBusName\":\"ide0:1\",\"diskChain\":[\"[346b381a85433f7b9efffa909ad243c7] > i-84987-16119-VM/ROOT-16119.vmdk\",\"[346b381a85433f7b9efffa909ad243c7] > 49f59e1a4ce23fec8890c8b9e5891d56/49f59e1a4ce23fec8890c8b9e5891d56.vmdk\"]}","format":"OVA","provisioningType":"THIN","id":19311,"deviceId":0,"cacheMode":"NONE","hypervisorType":"VMware"}],"target":{"id":962,"snapshotName":"i-84987-16119-VM_VS_20150724152053","type":"Disk","current":false,"description":"unit-test-instance-snapshot","quiescevm":false},"vmName":"i-84987-16119-VM","guestOSType":"None","wait":1800}}] > } > 2015-07-24 08:20:55,374 DEBUG [c.c.a.m.DirectAgentAttache] > (DirectAgent-66:ctx-5fbdccd8) (logid:710814a5) Seq 80-6161487240196259878: > Executing request > 2015-07-24 08:20:55,523 ERROR [c.c.h.v.m.VmwareStorageManagerImpl] > (DirectAgent-66:ctx-5fbdccd8 ussfoldcsesx112.adslab.local, > job-64835/job-64836, cmd: CreateVMSnapshotCommand) (logid:8b87ab8a) failed to > create snapshot for vm:i-84987-16119-VM due to null > 2015-07-24 08:20:55,524 DEBUG [c.c.a.m.DirectAgentAttache] > (DirectAgent-66:ctx-5fbdccd8) (logid:8b87ab8a) Seq 80-6161487240196259878: > Response Received: > 2015-07-24 08:20:55,525 DEBUG [c.c.a.t.Request] (DirectAgent-66:ctx-5fbdccd8) > (logid:8b87ab8a) Seq 80-6161487240196259878: Processing: { Ans: , MgmtId: > 345051581208, via: 80, Ver: v1, Flags: 10, > [{"com.cloud.agent.api.CreateVMSnapshotAnswer":{"result":false,"wait":0}}] } > 2015-07-24 08:20:55,525 DEBUG [c.c.a.t.Request] > (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) > (logid:8b87ab8a) Seq 80-6161487240196259878: Received: { Ans: , MgmtId: > 345051581208, via: 80, Ver: v1, Flags: 10, { CreateVMSnapshotAnswer } } > 2015-07-24 08:20:55,525 ERROR [o.a.c.s.v.DefaultVMSnapshotStrategy] > (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) > (logid:8b87ab8a) Creating VM snapshot: i-84987-16119-VM_VS_20150724152053 > failed > 2015-07-24 08:20:55,531 DEBUG [c.c.v.s.VMSnapshotManagerImpl] > (Work-Job-Executor-61:ctx-03fad7f2 job-64835/job-64836 ctx-746f3965) > (logid:8b87ab8a) Failed to create vm snapshot: 962 > com.cloud.utils.exception.CloudRuntimeException: Creating VM snapshot: > i-84987-16119-VM_VS_20150724152053 failed > at > org.apache.cloudstack.storage.vmsnapshot.DefaultVMSnapshotStrategy.takeVMSnapshot(DefaultVMSnapshotStrategy.java:163) > at > com.cloud.vm.snapshot.VMSnapshotManagerImpl.orchestrateCreateVMSnapshot(VMSnapshotManagerImpl.java:438) > at > com.cloud.vm.snapshot.VMSnapshotManagerImpl.orchestrateCreateVMSnapshot(VMSnapshotManagerImpl.java:994) > at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > at > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) > at > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) > at java.lang.reflect.Method.invoke(Method.java:606) > at > com.cloud.vm.VmWorkJobHandlerProxy.handleVmWorkJob(VmWorkJobHandlerProxy.java:107) > at > com.cloud.vm.snapshot.VMSnapshotManagerImpl.handleVmWorkJob(VMSnapshotManagerImpl.java:1021) > at sun.reflect.GeneratedMethodAccessor797.invoke(Unknown Source) > at > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) > at java.lang.reflect.Method.invoke(Method.java:606) > at > org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) > at > org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) > at > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) > at > org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91) > at > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) > at > org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) > at com.sun.proxy.$Proxy198.handleVmWorkJob(Unknown Source) > at com.cloud.vm.VmWorkJobDispatcher.runJob(VmWorkJobDispatcher.java:103) > at > org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:549) > at > org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53) > at > org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46) > at > org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:500) > at > java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) > at java.util.concurrent.FutureTask.run(FutureTask.java:262) > at > java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) > at > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) > at java.lang.Thread.run(Thread.java:745) > {noformat} > {noformat} > 2015-07-24 08:23:01,359 DEBUG [c.c.a.m.DirectAgentAttache] > (DirectAgent-137:ctx-bcdafb76) (logid:a20017dd) Seq 80-6161487240196259885: > Response Received: > 2015-07-24 08:23:01,370 DEBUG [c.c.a.t.Request] > (DirectAgent-137:ctx-bcdafb76) (logid:a20017dd) Seq 80-6161487240196259885: > Processing: { Ans: , MgmtId: 345051581208, via: 80, Ver: v1, Flags: 10, > [{"com.cloud.agent.api.CreateVMSnapshotAnswer":{"volumeTOs":[{"uuid":"a89b4ad5-f23f-4df6-84a8-89c4f40b2edb","volumeType":"ROOT","volumeState":"Ready","dataStore":{"org.apache.cloudstack.storage.to.PrimaryDataStoreTO":{"uuid":"346b381a-8543-3f7b-9eff-fa909ad243c7","id":205,"poolType":"NetworkFilesystem","host":"10.144.35.110","path":"/tintri/ECS-SR-CLD200","port":2049,"url":"NetworkFilesystem://10.144.35.110/tintri/ECS-SR-CLD200/?ROLE=Primary&STOREUUID=346b381a-8543-3f7b-9eff-fa909ad243c7"}},"name":"ROOT-16119","size":33386,"path":"ROOT-16119-000001","volumeId":19311,"vmName":"i-84987-16119-VM","vmState":"Running","accountId":84987,"chainInfo":"{\"diskDeviceBusName\":\"ide0:1\",\"diskChain\":[\"[346b381a85433f7b9efffa909ad243c7] > i-84987-16119-VM/ROOT-16119.vmdk\",\"[346b381a85433f7b9efffa909ad243c7] > 49f59e1a4ce23fec8890c8b9e5891d56/49f59e1a4ce23fec8890c8b9e5891d56.vmdk\"]}","format":"OVA","provisioningType":"THIN","id":19311,"deviceId":0,"cacheMode":"NONE","hypervisorType":"VMware"}],"vmSnapshotTo":{"id":964,"snapshotName":"i-84987-16119-VM_VS_20150724152253","type":"Disk","current":false,"description":"unit-test-instance-snapshot","quiescevm":false},"result":true,"details":"","wait":0}}] > } > 2015-07-24 08:23:01,370 DEBUG [c.c.a.t.Request] > (Work-Job-Executor-63:ctx-f077facb job-64839/job-64840 ctx-85ac1d8c) > (logid:a20017dd) Seq 80-6161487240196259885: Received: { Ans: , MgmtId: > 345051581208, via: 80, Ver: v1, Flags: 10, { CreateVMSnapshotAnswer } } > 2015-07-24 08:23:01,382 DEBUG [o.a.c.s.v.DefaultVMSnapshotStrategy] > (Work-Job-Executor-63:ctx-f077facb job-64839/job-64840 ctx-85ac1d8c) > (logid:a20017dd) Create vm snapshot i-84987-16119-VM_VS_20150724152253 > succeeded for vm: i-84987-16119-VM > 2015-07-24 08:23:01,396 DEBUG [c.c.v.VmWorkJobHandlerProxy] > (Work-Job-Executor-63:ctx-f077facb job-64839/job-64840 ctx-85ac1d8c) > (logid:a20017dd) Done executing VM work job: > com.cloud.vm.snapshot.VmWorkCreateVMSnapshot{"vmSnapshotId":964,"quiesceVm":false,"userId":1,"accountId":1,"vmId":16119,"handlerName":"VMSnapshotManagerImpl"} > {noformat} > It is not clear from this log what is causing this error "failed to create > snapshot for vm:i-84987-16119-VM due to null" > Interestingly, this VM has guest OS type set to None (138). > REPRO STEPS > ================== > Try taking snapshot for 12 min after VM creation. VM snapshot fails for 12 > mins after VM creation. > EXPECTED BEHAVIOR > ================== > VM snapshot should be successful from the moment the VM is ready. > ACTUAL BEHAVIOR > ================== > VM snapshot is not successful for ~12 minutes -- This message was sent by Atlassian JIRA (v6.3.4#6332)