Abhinandan Prateek created CLOUDSTACK-9857:
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             Summary: CloudStack KVM Agent Self Fencing  - improper systemd 
config
                 Key: CLOUDSTACK-9857
                 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-9857
             Project: CloudStack
          Issue Type: Bug
      Security Level: Public (Anyone can view this level - this is the default.)
          Components: KVM
    Affects Versions: 4.5.2
            Reporter: Abhinandan Prateek
            Assignee: Abhinandan Prateek
            Priority: Critical
             Fix For: 4.10.0.0


We had a database outage few days ago, we noticed that most of cloudstack KVM 
agents committed a suicide and never retried to connect. Moreover - we had 
puppet - that was suppose to restart cloudstack-agent daemon when it goes into 
failed, but apparently it never does go to “failed” state.

2017-03-30 04:07:50,720 DEBUG [cloud.agent.Agent] (agentRequest-Handler-2:null) 
Request:Seq -1--1:  { Cmd , MgmtId: -1, via: -1, Ver: v1, Flags: 111, 
[{"com.cloud.agent.api.ReadyCommand":{"_details":"com.cloud.utils.exception.CloudRuntimeException:
 DB Exception on: null","wait":0}}] }
2017-03-30 04:07:50,721 DEBUG [cloud.agent.Agent] (agentRequest-Handler-2:null) 
Processing command: com.cloud.agent.api.ReadyCommand
2017-03-30 04:07:50,721 DEBUG [cloud.agent.Agent] (agentRequest-Handler-2:null) 
Not ready to connect to mgt server: 
com.cloud.utils.exception.CloudRuntimeException: DB Exception on: null
2017-03-30 04:07:50,722 INFO  [cloud.agent.Agent] (AgentShutdownThread:null) 
Stopping the agent: Reason = sig.kill
2017-03-30 04:07:50,723 DEBUG [cloud.agent.Agent] (AgentShutdownThread:null) 
Sending shutdown to management server

While agent fenced itself for whatever logic reason it had - the systemd agent 
did not exit properly.


Here what the status of the cloudstack-agent looks like

[root@mqa6-kvm02 ~]# service cloudstack-agent status
● cloudstack-agent.service - SYSV: Cloud Agent
   Loaded: loaded (/etc/rc.d/init.d/cloudstack-agent)
   Active: active (exited) since Fri 2017-03-31 23:50:47 GMT; 12s ago
     Docs: man:systemd-sysv-generator(8)
  Process: 632 ExecStop=/etc/rc.d/init.d/cloudstack-agent stop (code=exited, 
status=0/SUCCESS)
  Process: 654 ExecStart=/etc/rc.d/init.d/cloudstack-agent start (code=exited, 
status=0/SUCCESS)
 Main PID: 441

Mar 31 23:50:47 mqa6-kvm02 systemd[1]: Starting SYSV: Cloud Agent...
Mar 31 23:50:47 mqa6-kvm02 cloudstack-agent[654]: Starting Cloud Agent:
Mar 31 23:50:47 mqa6-kvm02 systemd[1]: Started SYSV: Cloud Agent.
Mar 31 23:50:49 mqa6-kvm02 sudo[806]:     root : TTY=unknown ; PWD=/ ; 
USER=root ; COMMAND=/bin/grep InitiatorName= /etc/iscsi/initiatorname.iscsi



The "Active: active (exited)" should be "Active: failed (Result: exit-code)”

Solution:

The fix is to add pidfile into /etc/init.d/cloudstack-agent 

Like so:

# chkconfig: 35 99 10
# description: Cloud Agent
+ # pidfile: /var/run/cloudstack-agent.pid

Post that - if agent dies - the systemd will catch it properly and it will look 
as expected

[root@mqa6-kvm02 ~]# service cloudstack-agent status
● cloudstack-agent.service - SYSV: Cloud Agent
   Loaded: loaded (/etc/rc.d/init.d/cloudstack-agent)
   Active: failed (Result: exit-code) since Fri 2017-03-31 23:51:40 GMT; 7s ago
     Docs: man:systemd-sysv-generator(8)
  Process: 1124 ExecStop=/etc/rc.d/init.d/cloudstack-agent stop (code=exited, 
status=255)
  Process: 949 ExecStart=/etc/rc.d/init.d/cloudstack-agent start (code=exited, 
status=0/SUCCESS)
 Main PID: 975

With this change - some other tool can properly inspect the state of daemon and 
take actions when it failed instead of it being in active (exited) state.




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