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https://issues.apache.org/jira/browse/CLOUDSTACK-10403?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16758096#comment-16758096
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Rohit Yadav commented on CLOUDSTACK-10403:
------------------------------------------
[~AndreaG.] please use Github issues to report issues, use of Jira is
deprecated: [https://github.com/apache/cloudstack/issues]
Please check the console proxy related global settings and fix the
appropriately if necessary. Next, make sure to destroy old CPVM (from 4.9.x
systemvmtemplate) if not done already. Try this and keep us posted. If you can
still reproduce the error, log the issue on github. Thanks.
> Cannot open console: ConsoleProxyServlet NullPointerException
> -------------------------------------------------------------
>
> Key: CLOUDSTACK-10403
> URL: https://issues.apache.org/jira/browse/CLOUDSTACK-10403
> Project: CloudStack
> Issue Type: Bug
> Security Level: Public(Anyone can view this level - this is the
> default.)
> Components: Management Server, VNC Proxy
> Affects Versions: 4.11
> Environment: CentOS 7.6.1810, Cloudstack 4.11.2.0 installed from
> Shape Blue repository.
> Reporter: Andrea Giorgi
> Priority: Blocker
>
> I've upgraded CloudStack from version 4.9.3.1 to ver. 4.11.2.0 on CentOS
> 7.6.1810. I use VMWare as hypervisor with system VM images and CS package
> from Shape Blue.
> Since the upgrade when I try to open an instance's console I get a "Server
> Internal Error" message inside the new window. In the management server log
> I'm getting this exception:
> ERROR [c.c.s.ConsoleProxyServlet] (qtp510113906-18:null) (logid:) Unexepected
> exception in ConsoleProxyServlet
> java.lang.NullPointerException
> at
> com.cloud.info.ConsoleProxyInfo.formatProxyAddress(ConsoleProxyInfo.java:59)
> at com.cloud.info.ConsoleProxyInfo.<init>(ConsoleProxyInfo.java:40)
> at
> com.cloud.consoleproxy.ConsoleProxyManagerImpl.assignProxy(ConsoleProxyManagerImpl.java:389)
> at
> com.cloud.server.ManagementServerImpl.getConsoleProxyForVm(ManagementServerImpl.java:2274)
> at
> com.cloud.server.ManagementServerImpl.getConsoleAccessUrlRoot(ManagementServerImpl.java:2305)
> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> at
> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
> at
> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
> at java.lang.reflect.Method.invoke(Method.java:498)
> at
> org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:338)
> at
> org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:197)
> at
> org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
> at
> org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:92)
> at
> org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
> at
> org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
> at com.sun.proxy.$Proxy193.getConsoleAccessUrlRoot(Unknown Source)
> at
> com.cloud.servlet.ConsoleProxyServlet.handleAccessRequest(ConsoleProxyServlet.java:275)
> at com.cloud.servlet.ConsoleProxyServlet.doGet(ConsoleProxyServlet.java:188)
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:686)
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
> at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:852)
> at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:535)
> at
> org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
> at
> org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
> at
> org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
> at
> org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:190)
> at
> org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
> at
> org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:188)
> at
> org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253)
> at
> org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:168)
> at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
> at
> org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
> at
> org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:166)
> at
> org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155)
> at
> org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
> at
> org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:527)
> at
> org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:126)
> at
> org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
> at org.eclipse.jetty.server.Server.handle(Server.java:530)
> at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:347)
> at
> org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:256)
> at
> org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279)
> at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:102)
> at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124)
> at
> org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:247)
> at
> org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.produce(EatWhatYouKill.java:140)
> at
> org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)
> at
> org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:382)
> at
> org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:708)
> at
> org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:626)
> at java.lang.Thread.run(Thread.java:748)
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