[
https://issues.apache.org/jira/browse/CB-12970?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
]
Monique updated CB-12970:
-------------------------
Description: We have a mobile app in the App store that uses the phonegap
camera plugin. We are hearing from customers that they are not able to capture
and image. When they try to take a picture, the app crashes and they get a
white screen that appears after they select the Use Photo selection, in
addition to the white screen there is a bar at the top. This is occurring on
the iPhone 6s. After some troubleshooting, we found that they are able to
capture an image using their front-facing cam (selfie-mode) and not rear-facing
cam. Is this an issue with the phonegap camera plugin, I was wondering if the
rear-facing cam captures images in a higher resolution than the front-facing
cam, and if there was some limit on the image size that the phonegap camera
plugin allows you to capture images? Please let me know, any suggestions would
be greatly appreciated. (was: We have a mobile app in the App store that
uses the phonegap camera plugin. We are hearing from customers that they are
not able to capture and image. When they try to take a picture, the app
crashes and they get a white screen that appears. This is occurring on the
iPhone 6s. After some troubleshooting, we found that they are able to capture
an image using their front-facing cam (selfie-mode) and not rear-facing cam.
Is this an issue with the phonegap camera plugin, I was wondering if the
rear-facing cam captures images in a higher resolution than the front-facing
cam, and if there was some limit on the image size that the phonegap camera
plugin allows you to capture images? Please let me know, any suggestions would
be greatly appreciated. In the meantime, I am trying to see if we can scale
down the image sizes. )
> Phonegap camera plugin crashing on iPhone 6s
> --------------------------------------------
>
> Key: CB-12970
> URL: https://issues.apache.org/jira/browse/CB-12970
> Project: Apache Cordova
> Issue Type: Bug
> Components: cordova-ios
> Affects Versions: cordova-ios@4.3.1
> Environment: iOS 10.3.2, iPhone 6s
> Reporter: Monique
> Assignee: Shazron Abdullah
> Priority: Critical
> Labels: newbie
> Fix For: 3.6.0
>
>
> We have a mobile app in the App store that uses the phonegap camera plugin.
> We are hearing from customers that they are not able to capture and image.
> When they try to take a picture, the app crashes and they get a white screen
> that appears after they select the Use Photo selection, in addition to the
> white screen there is a bar at the top. This is occurring on the iPhone 6s.
> After some troubleshooting, we found that they are able to capture an image
> using their front-facing cam (selfie-mode) and not rear-facing cam. Is this
> an issue with the phonegap camera plugin, I was wondering if the rear-facing
> cam captures images in a higher resolution than the front-facing cam, and if
> there was some limit on the image size that the phonegap camera plugin allows
> you to capture images? Please let me know, any suggestions would be greatly
> appreciated.
--
This message was sent by Atlassian JIRA
(v6.4.14#64029)
---------------------------------------------------------------------
To unsubscribe, e-mail: issues-unsubscr...@cordova.apache.org
For additional commands, e-mail: issues-h...@cordova.apache.org
