https://issues.apache.org/ooo/show_bug.cgi?id=122556

Rob Weir <[email protected]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo

--- Comment #1 from Rob Weir <[email protected]> ---
What format were you saving to?  ODS?  XLS?  Something else?

Was there anything unusual about your password?  Unusual length?  Non-ASCII or
other special characters?

You say that after a few tries you were able to open the one file.  Was the
password that worked different from the one you originally entered?  

Also, when it fails, is this from the same machine, with the same keyboard?

Finally, watch out for common password issues:

1) Caplocks enabled

2) Keyboard keycaps misplaced (Believe it or not, this is an old office prank. 
Exchange two keys on keyboard.  When user is touch typing they automatically
press the correct keys.  But if they look at the keyboard, maybe when entering
a password, they get it wrong, because they are trusting their eyes not their
touch)

-- 
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.

Reply via email to