https://issues.apache.org/ooo/show_bug.cgi?id=123822
Rainer Bielefeld <rainerbielefeld_ooo...@bielefeldundbuss.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |crash, needhelp
CC| |rainerbielefeld_ooo_qa@biel
| |efeldundbuss.de
Severity|critical |normal
--- Comment #1 from Rainer Bielefeld
<rainerbielefeld_ooo...@bielefeldundbuss.de> ---
NOT Reproducible with "AOO 4.0.1 – German UI / German locale [Rev. 1524958
2013-09-20 11:40:29]" on German WIN7 Home Premium (64bit)", “historic” 4.0
User Profile used for all predecessor versions.
Probably a problem with reporter's individual installation.
@Hans W. Zekl:
Thank you for your feedback – unfortunately important information we will
need to reproduce your problem is missing.
Please add all information requested in following:
c) Contribute a precise step by step instruction containing every
key press and every mouse click how to reproduce your problem
d) Attach screenshots with comments if you believe that that might explain the
problem better than a text comment. Best way is to insert your screenshots
into a DRAW document and to add comments that explain what you want to show
f) add information
f3) concerning your PC (video card, ...)
f4) concerning your Operating System (Version, Distribution, Language)
f5) concerning your AOO version (with Build/revision ID if it's not a
public release) and localization (UI language, Locale setting)
f6) AOO settings that might be related to your problems
(video hardware acceleration, ...)
f7) how you launch AOO and how you reached Help
f8) Whether your problem persists when you renamed your user profile
(Quit Quickstart before!) before you launch AOO (please see
<http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues>)
f9) Whether that worked in former OOO / AOO Versions
f91) From what Version you updated
f92) How you updated
g) whether you tested validity of your installation.exe
Please do not cite these hints in your reply, but cite the items like:
a): Yes, also in CALC, not in Impress
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