https://issues.apache.org/ooo/show_bug.cgi?id=124041
lauhub <lau....@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |UNCONFIRMED Resolution|WONTFIX |--- --- Comment #7 from lauhub <lau....@gmail.com> --- Wow, I am surprised. Well I use intensively AOO since 5 months now (after having trashed LibreOffice because of lack of stability), and I am also a little bit upset with the time I spent because of several crashes and trying to write a bug report. I do not want to have an argument with anyone of you, but I feel disapointed by the fact that, instead of trying to really resolve the bug, it is simply closed without any investigation. And I read "This is not a valid bug report" ! I am so sorry to inform you that I am a valid office-software user. And, as a former software developer, I understand what you mean when you do all of this (closing the bug because you do not have enough information, asking for complete information to reproduce the bug). But as a "normal" end user, I don't. Just imagine what someone who, trying to help and knowing nothing to software development practice, and trying to use a so common office tool which crashed so often (yes, really often compared to other ones I tested), yes just imagine what this end user will think. He will just think it is not worth the time he spent just trying to help. Nor the time to use this software. He will demand to his hierarchy: please install MSOffice on my laptop. And if he is at home, he will just install it (even if he as not bought it). When you say: "I did my tests with OOo 2.0.2 because I can't open documents with 4.0.1 (WIN)" then you cannot deduce that the problem comes from my links nor deduce anything from that, nor close the bug. To use my links, you have to click (not right click) on them to open a web page and then (on that web page) click on the download button. You must not right-click and select "Save target as" because it will save to your disk a HTML document with an odt extension. At last, I hope that adding the information below will make my bug report "valid": b) see all the valid links in the previous messages. c) Edit a lot of formulas, copy paste a lot of images from Draw and after some hours, it may crash. e) open a document, do a lot of work pasting OLE, images from Draw, bitmap images, cells from Calc f4) Mac OS X 10.9.1 french language f5) AOO401m5(Build:9714) - Rev. 1524958 2013-09-20 11:07:55 (Fri, 20 Sep 2013) French localization f6) none f7) Launched AOO from the Mac OS X LaunchPad. Create a new document from the AOO main menu f8) did not find the instructions for Mac and have not the time to search. f9) I don't know I reset the Status to Unconfirmed If you want that future bug reports contain the information above, just add fields into the bug report creation form ! And please, keep thinking as "End User" ! -- You are receiving this mail because: You are on the CC list for the bug. You are the assignee for the bug. You are watching all bug changes.