https://issues.apache.org/ooo/show_bug.cgi?id=124041

lauhub <lau....@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |UNCONFIRMED
         Resolution|WONTFIX                     |---

--- Comment #7 from lauhub <lau....@gmail.com> ---
Wow, I am surprised. Well I use intensively AOO since 5 months now (after
having trashed LibreOffice because of lack of stability), and I am also a
little bit upset with the time I spent because of several crashes and trying to
write a bug report.

I do not want to have an argument with anyone of you, but I feel disapointed by
the fact that, instead of trying to really resolve the bug, it is simply closed
without any investigation.

And I read "This is not a valid bug report" !

I am so sorry to inform you that I am a valid office-software user. And, as a
former software developer, I understand what you mean when you do all of this
(closing the bug because you do not have enough information, asking for
complete information to reproduce the bug).

But as a "normal" end user, I don't. Just imagine what someone who, trying to
help and knowing nothing to software development practice, and trying to use a
so common office tool which crashed so often (yes, really often compared to
other ones I tested), yes just imagine what this end user will think.

He will just think it is not worth the time he spent just trying to help. Nor
the time to use this software. He will demand to his hierarchy: please install
MSOffice on my laptop. And if he is at home, he will just install it (even if
he as not bought it).

When you say: "I did my tests with OOo 2.0.2 because I can't open documents
with 4.0.1 (WIN)" then you cannot deduce that the problem comes from my links
nor deduce anything from that, nor close the bug.

To use my links, you have to click (not right click) on them to open a web page
and then (on that web page) click on the download button. You must not
right-click and select "Save target as" because it will save to your disk a
HTML document with an odt extension.

At last, I hope that adding the information below will make my bug report
"valid":

b) see all the valid links in the previous messages.

c) Edit a lot of formulas, copy paste a lot of images from Draw and after some
hours, it may crash.

e) open a document, do a lot of work pasting OLE, images from Draw, bitmap
images, cells from Calc

f4) Mac OS X 10.9.1 french language
f5) AOO401m5(Build:9714)  -  Rev. 1524958
2013-09-20 11:07:55 (Fri, 20 Sep 2013)
French localization
f6) none
f7) Launched AOO from the Mac OS X LaunchPad. Create a new document from the
AOO main menu
f8) did not find the instructions for Mac and have not the time to search.
f9) I don't know

I reset the Status to Unconfirmed

If you want that future bug reports contain the information above, just add
fields into the bug report creation form !

And please, keep thinking as "End User" !

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