https://issues.apache.org/ooo/show_bug.cgi?id=125530
Issue ID: 125530 Issue Type: DEFECT Summary: Unable to complete Windows installion while avast antivirus service is running Product: Installation Version: 4.1.1 Hardware: PC OS: All Status: UNCONFIRMED Severity: critical Priority: P3 Component: update notifications Assignee: issues@openoffice.apache.org Reporter: atlantis1...@inbox.com Windows 7 Home Premium SP1 Avast: 2014.9.0.2021 The installation of openoffice stops and says it is unable to modify files that are being used by the Avast system service. Going into the avast icon on the taskbar and selecting TEMPORARILY DISABLE [for 10 mins/until restart etc] did not allow the installation to complete. Instead it was necessary to disable the ENTIRE AVAST SERVICE completely. This was done via the task manager - clicking on services and then finding "avast! Antivirus" and then right clicking and stop service. A little tricky for most users. Once the avast service was disabled clicking retry on the Openoffice installation program then allowed installation to complete normally. Most users may struggle to be able to do this..... -- You are receiving this mail because: You are the assignee for the issue. You are watching all issue changes.