https://issues.apache.org/ooo/show_bug.cgi?id=78986
prbea...@gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |prbea...@gmail.com --- Comment #5 from prbea...@gmail.com --- every time I go to open up the program to start another document it freezes up and has the request to recover document each and every time of the last document that I used and sometimes it ever freezes up while I'm working on a document and I can save it then I have to shut down my computer to be able to open the program again and if this happens since I couldn't save the changes I have to start the document all over again its beginning to be a real problem as its making me lose time and have to redo all my school work and I don't have the luxury to retype 15 and 20 page documents etc besides the point of having to start from scratch all over again. the screen that pops up even when I close out the documents before I exit the program it still requests that I do a recover document the most annoying part is when it freezes up on me and I have to redo a document all over again because of not being able to save it I took a picture of the screen and emailed it to myself if its needed. I couldn't attach it here though. I uninstalled the program and then went to your website to download the new version and install it but this didn't help. when I had the old 3.0 version I never had this problem it all started to happen when I got the new version and I took the computer to get it scanned for viruses and they said it didn't have any that would affect the programs functionality and suggested that I uninstall it and then reinstall it to see if that would fix the problem but it didn't. I would appreciate it if this could be fixed as I like your software and being a student funds are limited. thank you. Sincerely Noel -- You are receiving this mail because: You are on the CC list for the issue. You are watching all issue changes.