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Position: PMP Project Manager (Network/CISCO/Call center)
Location: Hauppauge, NY

Duration: 3+ Months

 

Local candidates Only!!

 

Description:

 

Client Markets is looking for a Project Manager to lead the global integration 
of CISICO Contact Center into all Client Call Centers.  

 

  a.. This position will be required to support all infrastructure aspects of 
this program.  
  b.. Candidate must have CISICO Contact Center, IPCC, UCC and Call Center 
background.  
  c.. Candidate must be strong with implementation, ITIL processes and 
developing support models for new implementations.  
  d.. Looking for someone to develop management processes including - Change, 
Configuration, Incident and Support.  
 

The Ideal Candidate would have:

 

  a.. 5 years working with Call Center Environments 
  b.. 5 years Program Management experience 
  c.. Proficiency with CISCO Contact Center 
  d.. Data Center Implementations 
  e.. College Degree or equivalent experience 
  f.. PMP Certified 
  g.. Flexible availability for work hours to change frequently 
  h.. Clear verbal and written communication 
  i.. Experience working with all levels of management - including Executive 
Level 
  j.. Ability to work without direction; take initiative; be a self starter 
  k.. Proficiency in MS Operating Systems and Local Networks 
 

This is a global integration.  The expectation is the contractor will be 
working an 8 hour work day, but the shift may be split up through the day to 
accommodate contacts in other time zones.

 

Presently this opportunity is approved until the end of the year.  Depending on 
contractor's performance, potential future acquisitions and budgetary approval 
the opportunity may be extended into the new year




Thanks & Regards,
Angela Thomas
Account Manager - Data Group Inc.
Email: [email protected]  
Certified Minority Women Owned Business Enterprise (MWBE) & Small Business 
Enterprise (SBE) 
Website: www.datagroupinc.net

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