Send resumes to ach...@vortalsoftusa.com Incident Managemer
Location: Orlando FL Experience: 5-7 years Duration: 12 Months Immediate Interviews (Tele + Skype) *Required Skills:* Onsite lead with knowledge in ITSM and ITIL with experience in production support, Incident management, problem management. 1. Reviewing and identifying major Incidents 2. Determining Severity and Impacts of Incidents 3. Leading and driving incident resolution and restoration 4. Leading technical troubleshooting calls to resolve major incidents 5. Engaging the right teams and leaders from across the organization at the right time. 6. Confirming and executing communication and escalation plans Thanks Achuth *Vortalsoft Inc* ach...@vortalsoftusa.com Phone: 732-982-2942 -- You received this message because you are subscribed to the Google Groups "IT provider" group. To unsubscribe from this group and stop receiving emails from it, send an email to it-provider+unsubscr...@googlegroups.com. To post to this group, send email to it-provider@googlegroups.com. Visit this group at http://groups.google.com/group/it-provider. For more options, visit https://groups.google.com/d/optout.
