Hi,
I have a position for the below requirement, please do reply me to *moh...@datagrp.com <moh...@datagrp.com>* *IMMEDIATE NEED* *Position: ServiceNow Developer* *Location: Framingham, MA* *Duration: 1 + Year* *Development Responsibilities–70%* Overview The ServiceNow Developer applies innovative technology to business processes in order to provide development of new and maintenance to existing core applications within ServiceNow. Creates custom applications and workflow to meet needs of business using LTF SN Development/Design Standards. Provide development leadership and guidance to SN Administrators. Suggests modifications to existing processes where applicable to enhance ServiceNow delivery efforts. Bi-Weekly • Complete assigned development activities to ensure bi-weekly releases are completed accurately and in a timely fashion. • Write and execute test plans and assign testing tasks to validate functionality • Partner with LTF Support Resources to ensure requirements are clearly stated prior to development of solutions to minimize re-work. • Recommend solutions based on knowledge of ITIL and business best practices. • As needed • Address application defects post implementation in a timely fashion. • Review SN Upgrade and Patch Release Notes and thoroughly test new functionality in lower environments. • Work with LTF Technical Resources to solution integration and integration testing. ServiceNowAdministrationResponsibilities–10% Overview The ServiceNow Developer is responsible for providing solutions to incidents that occur that require an advanced skillset. Will act as an escalation point for SN Administrators needing additional support to resolve disruptions in service. Acts as a backup to the SN Administrator. Responsibilities include: *Daily* • Break/fix (restores service as quickly as possible)s *As Needed* • Creation and maintenance of advanced reports • Work with SN Support to determine root cause of problems. ServiceCatalog and Self Service PortalResponsibilities–20% *Overview* TheServiceCatalogprovidestheabilitytorequestavailableserviceandproductsbasedonaneasytousecatalogformat.TherearetwoentrypointstotheServiceCatalog,throughtheServiceNowapplicationaswellasthroughtheESS (Self Service)portal. TheServiceCatalog aims to ensure accuracyandavailabilityoftheitemsprovidedwithinthecatalog.Responsibilitiesinclude: As Needed · Provide support to ServiceNow Admin to build and maintain catalog items and advanced workflow. · Ensure system upgrades do not affect existing functionality. · Maintain ESS Portal and ensure CMS upgrades are seamless. *Skills Needed:* · At least 3-4 years of IT experience in development/support/analyst positions · ServiceNow Development experience – 2 years · JavaScripting – 2 years · HTML/CSS experience – 2 years · Jelly (preferred) · Working knowledge of XML and Web Services (SOAP/REST) · Excellent Verbal and Written Communication to be able to communicate solution to non-technical business partners/customers within the company · Ability to prioritize tasks and meet deadlines · Ability to work independently and in a team environment *Certifications Required:* • ITIL Foundations v3 • ServiceNow Administrator • ServiceNow Advanced Certification (preferred) -- You received this message because you are subscribed to the Google Groups "IT provider" group. To unsubscribe from this group and stop receiving emails from it, send an email to it-provider+unsubscr...@googlegroups.com. To post to this group, send email to it-provider@googlegroups.com. Visit this group at http://groups.google.com/group/it-provider. For more options, visit https://groups.google.com/d/optout.
