Hello Friends,

Please go through the below requirement and share suitable consultants with
their updated resume, rates and contact details.

*Please send resumes to piyus...@idctechnologies.com
<piyus...@idctechnologies.com>*

​*Windows DBA/Application Support Engineer*
*Tacoma, WA*

*USC/GC only*

*Must have - experience in middleware (IIS, JBOSS etc.)*

*Primarily 60% Windows and 40% Linux administration.*

*Responsibilities:*
Receive and resolve escalations from the Service Management team.
•         Receive and resolve application escalations from third party
vendor’s personnel.
•         Understanding system/application/database topology to include
interfacing systems.
•         Create and maintain documentation related to applications and
application issues.
•         Work with IT groups, Vendors and Business users. Participate in
vendor contract management to meet current support needs.
•         Escalate issues for resolution (and provide follow-up) to Tier 3
(TBI Enterprise Architecture, In-house Development staff, Infrastructure
Engineering, OEM and application vendors).
•         Complete a wide variety of technical and administrative duties in
the areas of business application support, problem and incident Management.
Provide continuous operational and technical support to application users.
•         Utilize monitoring and alerting tools such as SCOM for reporting
the health of critical applications.
•         Use project organization skills to interpret customer
requirements and turn them into technical solutions.
•         Use change control processes and procedures to ensure business
and regulatory compliance.
*•         Work varied shifts, including weekends and holidays.*





​Best ​
Regards,
Piyush
​​

*IDC Technologies Inc.*
1851 McCarthy Boulevard, Suite 116,
​
Milpitas, CA, USA, 95035.
*Phone – **408 459 5638*
*Email:  – * *piyus...@idctechnologies.com <piyus...@idctechnologies.com>*
YM – piyush61j
Hangouts – piyush61j
<https://www.linkedin.com/pub/piyush-singh/75/b24/455>


​URL
: www.idctechnologies.com
​
CMM LEVEL 3 Company & ISO 9001-2008 Certified

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