REPLY TO: vip...@universal-sw.com

*CRM - Microsoft Dynamics *

*New York City, NY*

*Long Term contract*



Technical Lead: Experience with the management of Microsoft Dynamics CRM
technical installations, including architecture design and integration with
telephony infrastructure. At least ten years of technical leadership
experience. Must be willing to spend the majority of the next year in New
York City.

Required Experience for all roles:
• Experience with large scale multi-channel CRM projects
• Experience with CRM projects and/or Call Centers that receive over 10
Million service requests or inquiries per year.
• Multiple years of experience with Microsoft Dynamics CRM
• Experience with replacement of legacy systems with multiple or complex
integration points

Desired experience for all roles:
• Experience with business analysis and business process re-engineering for
replacements of public-sector case management systems
• Experience with Agile development methodology (particularly as it
pertains to user design and use case development)



 REPLY TO: vip...@universal-sw.com

*Thanks & Regards,*

*Vipin Kaushal*

[image: cid:image001.png@01CBC77F.15AC2B90]

20, Industrial Park Drive, Nashua, NH-03062.
Ph: 603-324-4011

E-mail: vip...@universal-sw.com <vikramj...@universal-sw.com>
Website: www.universal-sw.com

*G-Talk: **click2vipin || Yahoo IM: click2vipin*

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