*Dear All,*
*Please find the below requirement and send me the suitable profiles. Thanks!!* *Title: Packaging QA Analyst* *Location: Pittsburgh, PA* *Duration: 7 months* *Description:* The analyst in this QA role will be a member of a team that develops application packages for SCCM deployment, although programming / package development skills are not required for this position. The QA Analyst’s responsibilities will be to help facilitate the flow of customer package requests, reach out to end-users to obtain installation instructions and media, perform the first QA installation check of new packages, allocate virtual PCs to customers for testing, and obtain customer sign-off for deployment. Additionally, the QA Analyst will track and monitor metrics, work with packagers to ensure SLAs are met, and update dashboard reports and charts. *Primary Responsibilities:* · Run newly developed application packages on test PCs to verify installation success or failure. Send errors to packager for further analysis. · Assign Virtual PCs to customers for package testing & verification · Monitor in-progress workflow requests to ensure SLAs are met and customers remain informed of progress · Review new application packaging requests for completeness o Media, Instructions, Corporate Approvals, SLA Due Dates, etc. · Obtain customer sign-off of completed packages · Coordinate software deployment efforts with packagers & other internal deployment teams · Create and maintain process documentation · Develop, gather, and monitor process metrics · Other duties as assigned *Required Tools/Knowledge:* · Windows 7 Enterprise · Microsoft Office 2013 w/advanced Excel skills (Charts, PivotTables, VLOOKUPS, etc.) · Microsoft Visio 2013 · Knowledge of corporate ticketing/request systems · General knowledge of Windows application installations · General Knowledge of Corporate Applications: Microsoft Office Suite, Adobe Products, Policy-Controlled Internet Browsers (IE11, Chrome, Firefox), SharePoint · General Networking Knowledge: DHCP, DNS, IP Addressing · Good organization and time management skills *Experience:* · 5+ years supporting Windows PCs in a corporate environment · 3 years with Windows application installations and troubleshooting Thank you, Raj Lead - IT Recruiter Desk: 330 286 0387 rgu...@empyra.com -- You received this message because you are subscribed to the Google Groups "IT RECURITER" group. To unsubscribe from this group and stop receiving emails from it, send an email to it-recuriter+unsubscr...@googlegroups.com. To post to this group, send email to it-recuriter@googlegroups.com. Visit this group at http://groups.google.com/group/it-recuriter. For more options, visit https://groups.google.com/d/optout.