*Send available consultants profile at.......  **an...@zenithtechsolutions.com
<a...@zenithtechsolutions.com>*

*Location:                                               **Version:*

Seattle, WA

*Date:*

November, 2015



Business Analysts are the lead user-facing resources within the
Professional Services Organization. They are at the forefront of working
with customers for the purposes of identifying project and product needs.
They typically fulfill their role during the requirements gathering,
training, and testing phases of the project.

*Primary Responsibilities:*

·         Assist with project planning by offering analysis on requirements
gathering, training, testing, and the production rollout.

·         Lead in requirements gathering and documentation effort as
related to:

o    Business processes and mechanical work flows

o    Network technologies

o    Network devices and other components of physical inventory

o    Circuits and other components of logical inventory

o    Other miscellaneous network resources such as IP addresses, telephone
numbers, set-top boxes, and other entities

o    Service orders, work orders, and other business documents

o    Business rules for naming conventions, mechanical processes, and others

o    Non-functional requirements

o    Integration points between systems

o    Mapping of source data for data migration

o    Template specifications

o    Report specifications

o    System security

   - Produce Business and System use cases
   - Prepare gap analyses, citing differences in customer requirements and
   product functionality

·         Lead in UAT and other required testing activities and system
sign-off efforts

·         Participate in training documentation and delivery

·         Coordinate with customer support on product issues

·         Identify business issues and apply product solutions

·         Review and assess customer issues and change requests and screen
them according to customer priorities, contractual obligations, and
NetCracker business approaches

·         Support NetCracker change management and product management
procedures from a business perspective

·         Perform product demonstrations as necessary to introduce the
customer to the product

·         Develop and support a collaborative relationship with the
technical team and end users from the customer side

·         Participate frequently in on-site visits required by the
implementation/support plan for varying periods of time

·         Report to PS Project Manager on a weekly basis or instantly on
the occurrence of urgent issues according to NetCracker standard reporting
practices including:

o    Milestones completed and action points

o    Open issues

o    Time spent for specific task completion

o    Expenses

*Experience & Requirements:*



General Experience:

   - 5+ years experience with enterprise-level application software
   technical implementation and expertise in applying technology to meet
   customer needs.
   - IT networking or telecommunications experience from both a technical
   and business perspective.
   - Experience with relevant telecom BSS/OSS applications.
   - Knowledge in preparation of requirement specifications on technical
   and business levels.
   - Previous experience in developing requirements for web based solutions.
   - Customer facing managing meetings and making presentation/explanations
   to different type of audience.



Required Skills:

   - Strong knowledge and experience with Product Catalog solutions within
   the Telco industry. Preferably with Wholesale Partner Management.


   - Familiarity with system integration methodologies .
   - Familiarity with data migration methodologies.
   - Understanding of software development lifecycle.
   - In-depth knowledge of implementation and consulting techniques and
   corresponding technical practices
   - Understanding of project management methodology and tools for the
   purposes of contributing to project plans, business proposals, and status
   reports
   - Ability to gather and understand customer requirements and map them
   onto NetCracker system functionality
   - Strong oral presentation and written communications skills
   - Ability to support end-user training and assist with training delivery
   - Business-like presence and ability to interact professionally with
   customers at all levels of the customer’s organization, including system
   users, managers, and senior executives

·         *Ability to temporarily relocate for varying periods of time.*



Education:

   - B.A., B.S., or higher




*Anuj Rai*
*Sr. Recruitment Manager*

*Zenith tech Solutions*


*Desk: 518-621-0048Fax: 518-244-49773 park Hill*

*Albany, NY 12204*

*Email Id:- an...@zenithtechsolutions.com <a...@zenithtechsolutions.com>*

*Gmail:-     rainu...@gmail.com <rainu...@gmail.com>*

*Website:- www.zenithtechsolutions.com
<http://www.zenithtechsolutions.com/>*

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