Location: REMOTE - TEXAS, AUSTIN NON NCR OFFICE AUSTIN TX 78799 Term: 6 months
Interview Mode: Phone and Online Test - Possible In-Person. Communications skills must be great. Remote work. *Description:* *The Level 3 Support Engineer will be responsible for performing root cause analysis on production issues for the OnePOS project and providing resolution for those issues where applicable. As part of her/his duties, the Engineer will be expected to: • Read incident details to understand what problem is occurring in the system • Understand and interpret system logs to identify errors in operation * • Perform data analysis to understand how data may be impacting system performance • Work across operational and business teams to resolve issues • Represent system issues to development where necessary • Communicate resolution steps to lower-level support to improve response time to issues *Qualifications: * • Experience with Retail Systems – Point of Sale experience preferred • Familiarity with Data Structures – Proficiency with using SQL • *Proven track record of troubleshooting technical problems/incidents* • Support experience preferred • Good communication skills • Local resources preferred but travel or relocation will be considered Full Name of the Consultant Contact # Email-ID: Current Location: Work Authorization: Currently on a project: Relocation: Total years of experience: US Experience Interview Availability: Available to join from: Education Qualification: SSN(last 4) # DOB: Skype ID: Rate: *Thanks and Regards,* *Warm Regards,* *Randhir Kumar* *IDC Technologies* *1851 McCarthy Blvd. Suite 116, Milpitas, CA 95035* *Email: **randhir.ku...@idctechnologies.com <randhir.ku...@idctechnologies.com>* *Phone: * *408-459-1535 Web: www.idctechnologies.com <http://www.idctechnologies.com/> * -- You received this message because you are subscribed to the Google Groups "IT RECURITER" group. To unsubscribe from this group and stop receiving emails from it, send an email to it-recuriter+unsubscr...@googlegroups.com. To post to this group, send email to it-recuriter@googlegroups.com. Visit this group at https://groups.google.com/group/it-recuriter. For more options, visit https://groups.google.com/d/optout.
