Network Engineers
Philadelphia, PA 6 months phone then ONSITE required Overall Job Purpose Responsible for operational support of our client’s networking & security infrastructures. Secondary functions are project management and analyze and ratify regional engineering efforts. For project management, candidate needs to complete the necessary tasks on time and within budget with each given project. Key Accountabilities & approximate time split (%) Network support staff are responsible for: 1. The day to day resolution of events, Incidents, Problems and complex changes within the client’s network estate. Their primary responsibilities are: a. High priority Incident diagnosis b. Repair, Recovery Monitoring and confirmation of Service Restorations c. Management of the Networks Problem Management queue d. Problem Management Root Cause Analysis and identification of options for permanent fixes e. Problem identification through Incident management or pro-active service analysis f. Seek to enhance and update their technical capability in line with current technology trends. g. Engage 3rd line support in line with agreed processes 2. Proactively manage and own the client’s network estate using various monitoring tools to provide the 2nd/3rd line support capability for their area of expertise. 3. Fix or manage technical escalation to supplier contacts any network incidents or problems to resolution that are impacting the client’s network estate on a 24x7 365 basis (as part of a technical on call rotation) 4. Ensure that they actively participate in their own development and contribute to ensuring that their understanding of technology is current in line with their job description. 6. Represent the client’s network operations at technical and management meetings as required. 7. Be capable of communicating complex technical issues to a wide audience, including Business owners and senior stake holders in pursuit of resolving problems and/or reporting progress. 9. Demonstrate effective communication, both orally and in writing, with subordinates, colleagues, clients and customers at all levels, both formally and informally – an experienced communicator who nurtures relationships for mutual gain 10. Produce and maintain technical documentation including topology diagrams with key services mapped. 11. Ensure all tasks are documented and completed in a professional and structured manner. 12. Engage in proactively seeking to improve the solutions that the Networks deliver to the business and acting as technical owner of suggested improvement where appropriate. 14. Contribute to technical team meetings providing innovative plans for improved efficiency to the global network 15. Provide root cause analysis for complex network issues during incident management, negotiating change window(s) with business and technical teams to enable remediation plans to be implemented 16. Act as technical point of contact internally and externally for technical queries for their area of expertise 17. Have the ability to identify possible network-affecting situations, faulty hardware or logical problems. 18. Have the ability to coordinate with preferred and 3rd party suppliers to ensure the rectification of problems/changes. 24. Accountable for improving the solutions that Networks deliver to the business through innovative ideas and creative thinking Person Specification (Personal attributes essential to performing role: e.g. skills, competencies, expertise, knowledge, and experience. Note: experience not to be time-bound) • The candidate should have 5+ years of work experience, preferably in a medium to large Cisco environment. • CCNP level certification or higher certification required • Extensive knowledge of Cisco Layer 2 and Layer 3 devices, including ASR and ASA platforms. • Extensive knowledge of Layer 2 protocols, including MPLS and Ethernet. • Extensive knowledge of routing protocols, including BGP, EIGRP, and OSPF. • Extensive knowledge of routed protocols, including TCP/IP and SIP • Extensive knowledge of VoIP technologies. • Extensive knowledge of security devices including Checkpoint firewalls. • Extensive knowledge of global and local load balancing devices, including F5 configurations, IRULE and VIP/Pools creations. • Extensive knowledge of DHCP and DNS implementations. • • Ability to work with minimal supervision in a fast paced, dynamic environment • Ability to be a project lead for network operations • Strong interpersonal skills • Ability to display strong sense of urgency *Warm Regards,* *Randhir Kumar* *IDC Technologies* *1851 McCarthy Blvd. Suite 116, Milpitas, CA 95035* *Email: **randhir.ku...@idctechnologies.com <randhir.ku...@idctechnologies.com>* *Phone: * *408-459-1535 Web: www.idctechnologies.com <http://www.idctechnologies.com/> * -- You received this message because you are subscribed to the Google Groups "IT RECURITER" group. To unsubscribe from this group and stop receiving emails from it, send an email to it-recuriter+unsubscr...@googlegroups.com. To post to this group, send email to it-recuriter@googlegroups.com. Visit this group at https://groups.google.com/group/it-recuriter. For more options, visit https://groups.google.com/d/optout.
