Please send Resumes to ve...@cogenttek.com Role: Microsoft Dynamics CRM integration specialist Location:Madison WI Duration: 3 years
Our client is seeking a CRM Integration Specialist to do the following: *Project Description* The Wisconsin Department of Public instruction is implementing the Microsoft Dynamics CRM platform to improve communication between DPI, Local Education Agencies (schools), other education related organizations and constituents. By combining data existing databases and security tools, CRM will become a repository for DPI staff to better understand all of the hats that school personnel. For Key roles DPI would like to leverage CRM to ensure that changes to LEA staff are updated as quickly as possible so important communications are not lost. *Objectives* Increase successful Usage of CRM across agency by implementing a number of communication use cases. *Responsibilities* · Responsible for Customer Relationship Management (CRM) system integration. · Ensures all functions of CRM system effectively work with all other applications and operating systems. · Requires a bachelor's degree in area of specialty and at least 3 years of experience in the field or in a related area. · Familiar with a variety of the field's concepts, practices, and procedures. · Relies on extensive experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · A wide degree of creativity and latitude is expected. · Typically reports to a manager or head of a unit/department. *Key Tasks* · Develop ETL and other Data synchronization processes · Gather, identify, and analyze CRM software requirements and ensure that they are met. · Configure CRM system, and provide detailed end user documentation. · Assist in creation of long-term strategic goals for high data quality and appropriate data use. · Provide technical support to end users, diagnosing and resolving problems. · Provide training and education for new users, and for existing users as the CRM system evolves and grows. · Monitor data quality, data migrations, and data integration. · Identify, research, and resolve technical problems · Train business users on reporting tools as needed. · Train Software developers in using CRM web service endpoints. · Coordinate testing and quality assurance activities as needed. · Complete testing as needed. · Complete other duties, projects, or activities as assigned by the division administrator, manager, or project manager as they relate to the goals of the team or project. *Knowledge and Skills* · Microsoft dynamics CRM administration · MS SQLServer Integration services (SSIS) · MS SQLserver Reporting Services (SSRS) · Agile scrum Project experience a plus · Writing, running and analyzing SQL Queries (SQLserver) *Thanks & Regards* *Venky* *Ph. **(765) 409-6508* *E-mail:**ve...@cogenttek.com <ve...@cogenttek.com>* *gtalk id: **venky.cogent...@gmail.com <venky.cogent...@gmail.com>* -- You received this message because you are subscribed to the Google Groups "it req" group. To unsubscribe from this group and stop receiving emails from it, send an email to it-req+unsubscr...@googlegroups.com. To post to this group, send email to it-req@googlegroups.com. Visit this group at http://groups.google.com/group/it-req. For more options, visit https://groups.google.com/d/optout.
