Kemungkinan besar memang di hardwarenya, menurut teknisi NB di tempat saya.. 
penyakit itu bisa disebabkan prosesor dan memory. 
Coba cek salah satunya, yang paling gampang memory dulu.

====
Saya udah instal ulang malahan. Dan sampai paska instal ulang
(recovery) dgn OS yang sama, Notebook ini masih gak bisa shutdown.
Apa ini masalah di hardwarenya ya?

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