Kalau utk IT service Management mungkin ISO 27000 atau ISO 17799, spesifikasi
hardware dan software masuk juga di requirementnya, coba buka di www.iso.org,
atau cari di google untuk requirement kedua standard tersebut moga bisa bantu
cem plg <[EMAIL PROTECTED]> wrote: Salam Kenal...
Saya pernah dengar bahwasanya ada standarisasi ISO yaitu ISO 20000.
saya ingin bertanya:
apakah dokumentasi berupa spesifikasi Hardware dan Software PC Client Server
merupakan bagian dari audit ISO 20000?
saya butuh bantuan rekan2 untuk artikel ISO 20000
Thanks,
CE
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