Mudah2an bermanfaat... ---------- Forwarded message ---------- From: Shaik, Altaf <altaf.sh...@aspect.com> Date: Mon, Nov 19, 2012 at 2:24 PM Subject: PRESALES CONSULTANT_ASPECT SOFTWARE_INDONESIA To: "Shaik, Altaf" <altaf.sh...@aspect.com>
Dear Applicant,**** ** ** We have your details from career portal and would like to share below job opportunity with you. if you or your known contacts willing to explore the role pls mail your latest resume in word format ASAP. **** * * *Presales Consultant: -* * * *GENERAL SCOPE & SUMMARY * * * Solutions Consultants accelerate the sales cycle and initiate the implementation cycle and are the primary technical resource for the field sales force. Solutions Consultants are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our solutions. The Solutions Consultant (SC) must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical areas of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle with both the internal teams and the customer/prospect. **** ** ** *PRIMARY ROLE & RESPONSIBILITIES * * * Responsible for development and delivery of solution demonstrations **** Responsible for representing the solution to customers/prospects and at field events such as conferences, seminars, Aspect User Groups etc. **** Facilitating Discovery sessions with customer/prospects in conjunction with field sales force **** Able to respond to functional and technical elements of RFIs/RFPs **** Responsible for designing and documenting the architecture/solution proposed **** Ability to defend the solution are needed **** Responsible for transitioning the project to implementation teams along with field sales force **** Able to convey customer requirements to Product Management/ Sales Technical Services teams **** Able to travel throughout sales territory **** * * *Qualifications *** ** ** ***SPECIALIZED KNOWLEDGE & SKILLS * * * Highly specialized level of expertise in Aspects products and services. ** ** Ability to communicate complex information to customers/prospects. **** Strong customer service and teamwork skills. Professional demeanor to maintain and enhance relationships. **** Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. **** Highly specialized level of skill in Aspect solutions set. **** ** ** Ability to use professional concepts in developing approaches in the solution of critical problems and broad design issues. Acts independently to determine methods and procedures on new assignments and may provide guidance to lower level personnel. **** Capability to work on extremely complex problems where analysis of situations or data requires an evaluation of intangible variables. Ability to provide solutions that are highly creative and to exercise independent judgment in developing methods, techniques and evaluation criteria for obtaining results. Skills required to work on problems that have long term impact on success of organization. **** ** ** *JOB REQUIREMENTS * * * **§ **Traditional TDM & IP PBX **** **§ **Computer Telephony Integration (CTI) **** **§ **Automatic Call Distribution (ACD)**** **§ **Predictive Dialer **** **§ **Interactive Voice Response (IVR) with Speech Recognition & Text To Speech **** **§ **Alternative/Multi-Media channels for the Contact Center**** **§ **Quality Management with Speech Analytics**** **· **Unified Communications**** **· **Centralized/Cloud based and On Premise contact center solutions **** **· **Prefer knowledge with Aspect, Avaya, CISCO, Genesys, Interactive Intelligence and/or Alcatel-Lucent** **· **8-12 years of field sales experience. **** **· **Bachelor's degree in relevant field. **** **· **Ability to pass a background check may also be required. **** **· **Travel is a MUST **** ** ** ** ** ** ** Regards**** Althaf Shaik**** *APAC Talent Acquisition* *Office: +65-65900731* *altaf.sh...@aspect.com* * * Aspect Software (Asia-Pacific) Pte Ltd**** 138 Robinson Road**** #13-00 The Corporate Office**** Singapore 068906**** www.aspect.com**** ** ** *Building Customer-Company Relationships* * * [image: Description: cid:image001.jpg@01CDB743.4ECA3920]<https://www.facebook.com/AspectSoftware?fref=ts> [image: Description: cid:image010.png@01CDB743.4ECA3920]<http://www.linkedin.com/company/aspect-software/careers?trk=top_nav_careers> [image: Description: cid:image009.png@01CDB743.4ECA3920]<http://twitter.com/workataspect> **** * * ** ** [Non-text portions of this message have been removed] ------------------------------------ -- www.itcenter.or.id - Komunitas Teknologi Informasi Indonesia Gabung, Keluar, Mode Kirim : itcenter-h...@yahoogroups.com Yahoo! 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