It's always a good idea to try selecting the text in Acrobat - if you can't select the text, then there's no way that iText is going to be able to extract it. If you *can* select the text (and copy and paste it somewhere and have the text look right), then the issue may be a parsing implementation issue in iText - having a small sample document that shows the problem will go a long way to figuring out what's going on.
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