On 9/08/2011 13:46, Miriam Laier wrote: > Hello, > > I am a student of Business Information Technology at a German bank > and was asked to find a way to generate PDF-documents out of a java > application. > My employer would like to implement the library I consider most suitable. > Consequently I’m comparing different java-libraries, one of them is iText. > > One important aspect of my comparison is the support that is offered. > So I’m writing this mail to you find out how fast and kind I get an > answer.
Well Miriam, before you send a mail, please read the options: http://itextpdf.com/support.php You've posted a question to the free mailing list, where support is given for free. If you want an answer for free, you should subscribe: https://lists.sourceforge.net/lists/listinfo/itext-questions Otherwise somebody has to manually approve your question. The person who manually approved your question, has to delete shiploads of SPAM. Sometimes genuine questions are thrown away if the subject isn't related to iText. Of course, we also have paid support. And for those who have bought a paper copy of the book: http://itextpdf.com/book/ There's http://support.itextpdf.com/ You shouldn't just judge a product on the speed of its support, you should also look at the documentation. Manning Publications released two books about iText; that means that iText is very well documented. There's also the site where you can look for keywords: http://itextpdf.com/themes/keywords.php and examples: http://itextpdf.com/book/examples.php and so on... > > Even if this is not a typical question to a mailing list, I would be > really grateful for an answer. Did we win? ;-) ------------------------------------------------------------------------------ uberSVN's rich system and user administration capabilities and model configuration take the hassle out of deploying and managing Subversion and the tools developers use with it. Learn more about uberSVN and get a free download at: http://p.sf.net/sfu/wandisco-dev2dev _______________________________________________ iText-questions mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/itext-questions iText(R) is a registered trademark of 1T3XT BVBA. Many questions posted to this list can (and will) be answered with a reference to the iText book: http://www.itextpdf.com/book/ Please check the keywords list before you ask for examples: http://itextpdf.com/themes/keywords.php
