Op 8/10/2012 17:48, Alex Jones schreef: > a traditional forum A traditional forum involves more administrative work than a mailing list.
The mailing list: I need to look at the mails that are put on hold, and then filter those that are SPAM: see http://lowagie.com/itextml Most problematic are the mails that are sent through Nabble from people who aren't registered on the official mailing-list: http://lowagie.com/nabble A forum: I have set up several forums in the past. It just doesn't work if you don't have a battery of administrators. On my blog lowagie.com, I had to close the possibility to register: http://lowagie.com/register I would manually approve people every couple of days, and then discover that the only intention of those people was to post SPAM. A good solution, is to work with a serial number. On the book forum, accounts from people trying to register on the iText forum are automatically thrown away if they don't have the serial number. The number of mails I get about failed registration attempts is huge: http://lowagie.com/node/217 But then there's the most crucial problem: a forum doesn't work, because people have to actually visit it to see questions. A free forum for iText would only work in theory. In practice, only I would be answering questions (which is the case now with the book support forum). The only alternative is to pay people to answer questions on the forum. I already do that: we have a ticketing system, but it's only available for paying customers. ------------------------------------------------------------------------------ Don't let slow site performance ruin your business. Deploy New Relic APM Deploy New Relic app performance management and know exactly what is happening inside your Ruby, Python, PHP, Java, and .NET app Try New Relic at no cost today and get our sweet Data Nerd shirt too! http://p.sf.net/sfu/newrelic-dev2dev _______________________________________________ iText-questions mailing list iText-questions@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/itext-questions iText(R) is a registered trademark of 1T3XT BVBA. Many questions posted to this list can (and will) be answered with a reference to the iText book: http://www.itextpdf.com/book/ Please check the keywords list before you ask for examples: http://itextpdf.com/themes/keywords.php
