-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 tanww escribió: > Do you have any idea as to why I am not be able to see the ticket I have > escalated to the particular group even though I have logged in as the admin?
Maybe it's a permissions problem? In my particular setup, the uid=1 user is not able to watch any queues if I don't explicitly allow it to do so in the User <-> Group mapping. HTH, Jose -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.9 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iEYEARECAAYFAklsD2AACgkQUWAsjQBcO4IX6QCfU1H46wK0xUnW8JIR/hJgsjop PYwAn1a1Msb3H5/5gI3/YTKHpMmN3wcp =G/Qp -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? => http://www.otrs.com/
