Hi,
We are trying to set up OTRS for the first time. I have the set up
like this
$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
$Self->{'AuthModule::LDAP::Host'} = '*.*.*.*';
$Self->{'AuthModule::LDAP::BaseDN'} = 'DC=my,DC=com';
$Self->{'AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'AuthModule::LDAP::SearchUserDN'} =
'CN=USER1,CN=Users,DC=*,DC=com';
$Self->{'AuthModule::LDAP::SearchUserPw'} = 'passwd';
"Users" is the container in windows active directory. This approach
works fine and all users can login.
We want to set up a group within this container for example -
Otrs_Admins. When we add the group and move a user to that group, we
get an error message saying "search failed"
[Error][Kernel::System::Auth::LDAP::Auth][312] Search failed!
base='CN=Otrs_Admins,DC=my,DC=com',
filter='(member=CN=user1,CN=Users,DC=my,DC=com)'
The configuration for this reads
$Self->{'AuthModule::LDAP::GroupDN'} ='CN=Otrs_Admins,DC=my,DC=com';
$Self->{'AuthModule::LDAP::AccessAttr'} = 'member';
$Self->{'AuthModule::LDAP::UserAttr'} = 'DN';
Would some one be able to help us with this?
Regards,
Jayadevan
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