Hi,

I have proofed this, the database-coding is utf-8, but in otrs the coding was 
iso-8859-1. 
I have changed this, but the result is the same. No success ...

Thanks

 

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bbw Akademie für betriebswirtschaftliche Weiterbildung GmbH
Rheinpfalzallee 82, 10318 Berlin
        
Amtsgericht Berlin Charlottenburg, HRB 38757
Geschäftsführer: Dipl.-Kaufmann Klaus-Dieter Teufel, Dipl.-Ökonom Dr. sc. 
Andreas Forner
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Von: [email protected] [mailto:[email protected]] Im Auftrag von 
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Gesendet: Montag, 27. April 2009 08:43
An: [email protected]
Betreff: itsm Digest, Vol 23, Issue 14

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Today's Topics:

   1. Re:  config-item-class counter ([email protected])
   2. Re:  config-item-class counter (Christoph Ohliger)


----------------------------------------------------------------------

Message: 1
Date: Mon, 27 Apr 2009 07:35:42 +0200
From: <[email protected]>
Subject: Re: [itsm] config-item-class counter
To: <[email protected]>
Message-ID:
        <b99472f40529cf4ea56cdf33f9484b79018b9...@mail-srv01.bbw-akademie.de>
Content-Type: text/plain; charset="iso-8859-1"


Hi,

"I could imagine that it has to do something with the German umlaut (there is 
indeed no English word for "umlaut") in books (B?cher)?"

Thanks for your answer. I have changed all entries in General Catalog and the 
configitem-class from "B?cher" to "Buecher", but that was it not.

Any other ideas?

Thanks
M.Wehr
------------------------------------------------------------------------------------------

bbw Akademie f?r betriebswirtschaftliche Weiterbildung GmbH
Rheinpfalzallee 82, 10318 Berlin
        
Amtsgericht Berlin Charlottenburg, HRB 38757
Gesch?ftsf?hrer: Dipl.-Kaufmann Klaus-Dieter Teufel, Dipl.-?konom Dr. sc. 
Andreas Forner
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Message: 2
Date: Mon, 27 Apr 2009 08:42:56 +0200
From: Christoph Ohliger <[email protected]>
Subject: Re: [itsm] config-item-class counter
To: "OTRS:"@fh-rosenheim.de:ITSM User questions and discussions
        <[email protected]>
Message-ID: <[email protected]>
Content-Type: text/plain; charset="iso-8859-1"; Format="flowed"

Hi,

I am also using german umlaut not in a primary class but in a class of 
software, have you checked the coding (UTF-8) for database and otrs ?

regards
Christoph

[email protected] schrieb:
>
> Hi,
>
> "I could imagine that it has to do something with the German umlaut 
> (there is indeed no English word for "umlaut") in books (B?cher)?"
>
> Thanks for your answer. I have changed all entries in General Catalog 
> and the configitem-class from "B?cher" to "Buecher", but that was it not.
>
> Any other ideas?
>
> Thanks
> M.Wehr
>
>
>
> Firma:        bbw Akademie f?r betriebswirtschaftliche Weiterbildung GmbH     
>  
> Firmensitz:   Rheinpfalzallee 82, 10318 Berlin         
> Registergericht:      Amtsgericht Berlin Charlottenburg, HRB 38757     
> Gesch?ftsf?hrer:      Dipl.-Kaufmann Klaus-Dieter Teufel, Dipl.-?konom Dr. 
> sc. Andreas Forner     
>
>
> ------------------------------------------------------------------------
>
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