Hi all i have created a notification event based when a ticket is classifed as "new" at Notification Event setting, i thought i supposed to receive one notification but i have received 4 emails instead, may i know how to troubleshoot ? [email protected] [ticket#1000035] Support Ticket Created Tue 4/8/2009 5:16 PM 1 KB [email protected] [ticket#1000035] Support Ticket Created Tue 4/8/2009 5:16 PM 1 KB [email protected] [ticket#1000035] Support Ticket Created Tue 4/8/2009 5:16 PM 1 KB o...@localhost re: [Ticket#1000035] Support Ticket Created Tue 4/8/2009 5:16 PM 1 KB
--- On Wed, 8/5/09, boonyam lim <[email protected]> wrote: From: boonyam lim <[email protected]> Subject: notification event To: [email protected] Date: Wednesday, August 5, 2009, 1:41 AM Hi all i have created a notification event based when a ticket is "new", i thought i supposed to receive one notification but i have received 4 instead, may i know how to troubleshoot ? [email protected] [ticket#1000035] Support Ticket Created Tue 4/8/2009 5:16 PM 1 KB [email protected] [ticket#1000035] Support Ticket Created Tue 4/8/2009 5:16 PM 1 KB [email protected] [ticket#1000035] Support Ticket Created Tue 4/8/2009 5:16 PM 1 KB o...@localhost re: [Ticket#1000035] Support Ticket Created Tue 4/8/2009 5:16 PM 1 KB
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