There is a bug #2809 <http://bugs.otrs.org/show_bug.cgi?id=2809> filed in
november last year. Everybody interested can add his/her email to the CC of
the bug to be notified immediately as soon as the bug is changed.

Anton.

2010/3/11 Marco Vannini <[email protected]>

> let me count...we are in 5 ... :D
> why not going in bugs.otrs.org and compiling a enhancement request... I
> can't do it because I've just requested a couple  :D
>
> Another way is to make a group interested in it and ask for a commercial
> request at [email protected]... It would be possibile (question for otrs
> guys) ?
>
> Furthermore. We are working to make CI assignable to agent (like
> type=>'Customer' but for user). When, and if we succeed, how could we
> contribute and let it be part of the core ?
>
> MV
>
> On Thu, Mar 11, 2010 at 5:22 PM, Maria Alejandra Piedra <
> [email protected]> wrote:
>
>>
>> Hello Anton and the OTRS comunity
>>
>> I have special need for this feature, because my boss is asking me to add
>> the contracts for certain CI's.
>>
>> Please if you have a way to implement this, please do so.
>>
>>
>> Thanks and regards
>> Maria Alejandra Piedra
>>
>>
>> ------------------------------
>> Date: Tue, 9 Mar 2010 22:44:56 +0300
>> From: [email protected]
>> To: [email protected]
>> Subject: [itsm] creating a config item class that allows attachments
>>
>> Hello, colleagues,
>>
>> after googling for quite a while I could find no references to the
>> subject. Did anybody manage to create a definition of a general catalog
>> class to allow attachments to CI?
>>
>> Regards,
>> Anton.
>>
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