Hi Eduard, Services need to be linked to Customer Users or made default service in https://<yourhost>/otrs/index.pl?Action=AdminCustomerUserService before they become available in tickets.
Regards, Anton. 2010/3/18 Eduard Ivanov <[email protected]> > > How can i bind services to a new ticket? > > In Service Manager i am define some services. > Now, when i create a new ticket in [Phone call/new ticket] form, dropdown > field Service is empty. > How can i fill them whis list of services? > > -- > Eduard Ivanov > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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