My personal idea on that is that some kind of two level of authority is
enough to keep CI password enough protected.

I mean. To reach CI you have to do a logon (1st) and then, agents, must be
enabled via user-group administration (2nd).

Then I (and someone else) agree on some CI improvments as in
http://bugs.otrs.org/show_bug.cgi?id=5711

What do you think ?

MV
<http://bugs.otrs.org/show_bug.cgi?id=5711>

On Fri, Oct 22, 2010 at 1:17 PM, <[email protected]> wrote:

> Hi itsm People!
>
> How do you usually handle login/ passwords information in yours CI
> documentation plans at Otrs::itsm? Using external sw or itsm mod could
> handle passwords with DB crypto + agents ACL features?
> (this last one is my favorite choice)... Its possible to build an ci class
> with this features?
>
> Thanks in advance.
>
> Eduardo Ribeiro
> Rio de Janeiro - Brazil
> Enviado do meu BlackBerry® da Oi.
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