Thanks for reply Udo Bretz, The problem was not with system. My friend did some changes in System config and he mistyped ITSM::Classitm to TSM::Classitem
Thanks for help. On Thu, Sep 25, 2014 at 1:22 AM, Anil Singh Bafila <[email protected]> wrote: > Hi Udo, > > I can not find any such option over there. All it shows me is a list of > Catalog-Classes. When i select a class it gives me a list of class-items > and an option to add more. By selecting an item i can only edit its name > and change its validity. Is it alright? Or there have to be certain other > options? > > On Thu, Sep 25, 2014 at 12:50 AM, Udo Bretz <[email protected]> wrote: > >> Hi, >> >> did you check the permission settings for he new class in general catalog? >> >> Best regards, >> Udo >> >> On 24.09.14 20:09, Anil Singh Bafila wrote: >> > Hi, >> > >> > I am adding >> > 1) A new Catalog Item to ITSM::ConfigItem::Class example Vendors >> > 2) Then in config item I am changing the class defination (for testing >> > purpose I am copying Computer class defination to vendor class >> defination). >> > >> > Problem is After doing all this the new vendor class must be displayed >> > in CMDB-->New list class but it is not showing the new class Item >> > vendor htere. >> > >> > Please help >> > Thanks >> > >> > >> > >> > >> > >> > >> > --------------------------------------------------------------------- >> > OTRS mailing list: itsm - Webpage: http://otrs.org/ >> > Archive: http://lists.otrs.org/pipermail/itsm >> > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm >> > >> --------------------------------------------------------------------- >> OTRS mailing list: itsm - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/itsm >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm >> > >
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