Rebuilt our Support Ticket Tool (same baseline as working Support Ticket Tool)
using Maven which uses Oracle RightNow May 2016 with axis2 1.6.2.
Getting following runtime error snippet from log - any advice?
INFO | jvm 1 | 2017/06/29 10:17:09 | SEVERE: Servlet.service() for servlet
[nmelSupportTool] in context with path [/webapps/unm-createaticket-BBLEARN]
threw exception [Request processing failed; nested exception is
org.apache.neethi.builders.converters.ConverterException:
com.ctc.wstx.exc.WstxParsingException: Undeclared namespace prefix "t"
INFO | jvm 1 | 2017/06/29 10:17:09 | at [row,col {unknown-source}]:
[3,28]] with root cause
INFO | jvm 1 | 2017/06/29 10:17:09 |
com.ctc.wstx.exc.WstxParsingException: Undeclared namespace prefix "t"
INFO | jvm 1 | 2017/06/29 10:17:09 | at [row,col {unknown-source}]: [3,28]
INFO | jvm 1 | 2017/06/29 10:17:09 | at
com.ctc.wstx.sr.StreamScanner.constructWfcException(StreamScanner.java:630)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
com.ctc.wstx.sr.StreamScanner.throwParseError(StreamScanner.java:467)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
com.ctc.wstx.sr.NsInputElementStack.resolveAndValidateElement(NsInputElementStack.java:369)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
com.ctc.wstx.sr.BasicStreamReader.handleStartElem(BasicStreamReader.java:2947)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
com.ctc.wstx.sr.BasicStreamReader.nextFromTree(BasicStreamReader.java:2848)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
com.ctc.wstx.sr.BasicStreamReader.next(BasicStreamReader.java:1019)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.axiom.util.stax.wrapper.XMLStreamReaderWrapper.next(XMLStreamReaderWrapper.java:225)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.axiom.om.impl.llom.SwitchingWrapper.next(SwitchingWrapper.java:1019)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
javax.xml.stream.util.StreamReaderDelegate.next(StreamReaderDelegate.java:88)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.axiom.util.stax.wrapper.XMLStreamReaderWrapper.next(XMLStreamReaderWrapper.java:225)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.axiom.util.stax.debug.XMLStreamReaderValidator.next(XMLStreamReaderValidator.java:69)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.builders.converters.StaxToDOMConverter.readDocElements(StaxToDOMConverter.java:129)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.builders.converters.StaxToDOMConverter.convert(StaxToDOMConverter.java:44)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.builders.converters.StaxToDOMConverter.convert(StaxToDOMConverter.java:38)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.builders.converters.ConverterRegistry.convert(ConverterRegistry.java:159)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.AssertionBuilderFactoryImpl.invokeBuilder(AssertionBuilderFactoryImpl.java:135)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.AssertionBuilderFactoryImpl.build(AssertionBuilderFactoryImpl.java:117)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.PolicyBuilder.processOperationElement(PolicyBuilder.java:224)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.PolicyBuilder.getAllOperator(PolicyBuilder.java:184)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.PolicyBuilder.processOperationElement(PolicyBuilder.java:217)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.PolicyBuilder.getExactlyOneOperator(PolicyBuilder.java:180)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.PolicyBuilder.processOperationElement(PolicyBuilder.java:215)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.PolicyBuilder.getPolicyOperator(PolicyBuilder.java:174)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.PolicyBuilder.getPolicy(PolicyBuilder.java:124)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
org.apache.neethi.PolicyEngine.getPolicy(PolicyEngine.java:111)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
com.rightnow.ws.wsdl.RightNowSyncServiceStub.getPolicy(RightNowSyncServiceStub.java:8323)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
com.rightnow.ws.wsdl.RightNowSyncServiceStub.populateAxisService(RightNowSyncServiceStub.java:57)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
com.rightnow.ws.wsdl.RightNowSyncServiceStub.<init>(RightNowSyncServiceStub.java:736)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
com.rightnow.ws.wsdl.RightNowSyncServiceStub.<init>(RightNowSyncServiceStub.java:725)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
com.rightnow.ws.wsdl.RightNowSyncServiceStub.<init>(RightNowSyncServiceStub.java:773)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
com.rightnow.ws.wsdl.RightNowSyncServiceStub.<init>(RightNowSyncServiceStub.java:765)
INFO | jvm 1 | 2017/06/29 10:17:09 | at
edu.unm.nmel.support.tool.rightnow.ServiceManager.<init>(ServiceManager.java:47)
Robert
