*Please respond to [email protected]*

*
*

*Location: NYC*

*Duration: 6 Months*



Remedy Administrator –Must be able to do a F2F.



MUST HAVE JAVASCRIPT



REMEDY ADMINISTRATOR



Responsible for the effective system administration and operations of Remedy
AR environment and related systems. This includes design, develop, test,
install, upgrade, implement, train, and support of all Remedy based AR
applications. Knowledgeable and experienced with Remedy ARS administration
(v7.1 or above), Remedy ARS development (v7.1 or above including Filters,
Active links, Mid-tier web interface, and a help desk module).

Major Job Activities:

*Day-to-day maintenance, user account creation, troubleshooting and
administration of the TAC-SWA NIPR and SIPR Remedy Systems

* Create, design, develop, test, and implement Remedy applications &
workflow enhancement.

* Develop, maintain, and implement customized Remedy forms for submitting
and tracking trouble calls within TAC-SWA Theater.

* Install and configure the Remedy ARS system to interface with other
applications to include Exchange and Spectrum.

* Develop new AR client and web applications.

* Support web based applications that are utilized with ARS software.

* Design workflow to provide custom automation within forms.

* Provide after hours and on-call support for emergency needs.

* Participate in usability and requirements meetings and then implement
solution or workflow based on needs.

* Prepare technical documentation then deliver on-site specialized training
of ARS software.

* Knowledgeable on new software upgrades and be able to perform upgrades on
all servers.

* Provide customized and standard reporting queries based off of customers
need.

* Work with other groups (DBA, UNIX, and WEB Support) for maintenance and
troubleshooting of Remedy implementations and their host servers.

* Knowledgeable in basic UNIX commands to monitor and maintain Remedy
servers.

Experience:

At least 4 years of practical experience working with Remedy, Remedy
development tools, or related applications. Experience deploying or
supporting Remedy 7 from 6.3 would be optimal. Ability to use: Remedy ARS
Admin Tool





Thanks
Vikram M


Revosys IT Inc
108-31 47th Avenue,
Corona, New York, 11368
Phone: 347-468-7163
Fax : 347-649-2053
Email: [email protected] <[email protected]>
Website: www.revosysIT.com <http://www.revosysit.com/>

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