Hi all I've got a bit of a niggling problem with how one of my searches is working as opposed to how my users would like it too work. We're indexing on UK postcodes, which are in the format of a 3 or 4 character area code followed by a 3 or 4 character street specific code, e.g. "NW10 7NY" or "M11 1LQ". We originally had the values being indexed as tokenized and used a very simple search string in the format "postcode:xxx xxx", with no grouping or boosting or fuzzy searching, just an straight search on whatever the user answered. This had the benefit of finding exact matches to searches and allowing us to search just on the area part of the code to return all records with that area code, eg a search on "NW2" returning anything starting NW2, like "NW2 6TB", "NW2 1ER" etc etc.
However, the downside to that was that searches could also return records only tenuously related to what was searched for, eg. a search for "NW10 7NY" would also return a record with a postcode "SE9 6NY" because of the slight match of the "NY". Obviously this was technically correct but users complained because their searches were returning records from completely different areas. Our first step to put this right was to take off the tokenization of the field, which we also weren't happy with so have continued to fiddle. The current status is as follows - we index the values by stripping out spaces and tokeniing them and use a keywordAnalyzer. In searching we also strip spaces from the search term entered and search with a keywordAnalyzer. Searches for full postcodes, e.g. "NW10 7NY" find all exact matches but also any full values that are partial matches (e.g. some records just have "NW10" as their postcode field and the "NW10 7NY" search pulls them back too), but searches for partial postcodes e.g. "NW10" still only finds exact matches, e.g. it only pulls back those record that have just "NW10" as their postcode, rather than anything *starting* with NW10 as we'd like it to do. Can anyone help me get this working in the way we need it too please? -- Chris Mannion iCasework and LocalAlert implementation team 0208 144 4416
