Hi Rich, It sounds like you need to call your ISP's tech support and get them to go through your settings with you.
Another thing you might want to try is the connections tab of your options dialog box. I thought of this when I read your last message. One question you should ask yourself is if you dial-up when you retrieve your mail, or do you dial-up before you open Outlook Express? If you do the latter, then you definitely have to call your ISP and get them to talk you through your settings to see if they are configured properly. If, on the other hand, you connect when you download your mail, you might want to set your options to use any connection available. To do this, press the alt+T then the letter O for Options. Once in the dialog box, control tab over to the connections tab, and see what you have set in there. The first check box should be checked. This is the box that says ask before switching internet connections. The second one should be unchecked and this is the one that says hang up after sending and receiving. Tab once more and you'll land on a change button. If you use the Jaws cursor by pressing the minus key on your number pad, or the jaws key plus the letter P on your laptop, then arrow up to read the box that's there. This box should say Outlook Express shares your connections settings with Internet Explorer. If it does indeed say that, then activate the PC cursor by pressing the plus symbol on the number pad or the jaws key plus the semi-colon on your laptop. At this point, tab over to o.k. and exit the dialog box. The second thing you should check is the connection settings for your account. You do this by pressing alt+T again, then press the letter A for Accounts. Once in the dialog box, highlight the account you use, as I outlined on my earlier post, and tab over to the properties button and press the space bar. Once in that dialog box, control tab over to the connections tab again, and see what you have in there. Jaws should say a bunch of stuff that includes if this account requires you to connect using a specific internet connection, you may override the default settings, blah, blah, blah. You should land on a checkbox that says always connect to this account using... This checkbox should be unchecked. If it is checked, then by all means go ahead and uncheck it by pressing the spacebar. At this point, tab over to the apply button, then shift tab over to the o.k. button and tab over to the close button on the dialog box that's left. Hopefully, this will do the trick. I can't stress enough the importance of calling your ISP if this doesn't work. They have a responsibility to ensure you are able to connect at all times when you want to. You pay for the service, they should be able to provide reasonable assurance that there is nothing wrong on their end, in other words, their server is functioning properly and all that. They have a list of things to check to make sure that you are configured properly. I would also recommend you call them using a cell phone, as you may want to leave the land line open to make sure you are connecting properly once they've made the changes. You also have to make sure to tell them that you are using assistive technology, as they may want to change settings that can't be changed because Jaws requires it. Let us know what happens. Victor --~--~---------~--~----~------------~-------~--~----~ Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list%40googlegroups.com/ Address to contact the management team: [EMAIL PROTECTED] You received this message because you are subscribed to the Google Groups "JAWS Users List" group. To post to this group, send email to jaws-users-list@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/jaws-users-list?hl=en -~----------~----~----~----~------~----~------~--~---
