Denny,

    I got the chkdsk /f to work this time.  I have egg on my face
since I thought I had dutifully cut and pasted the command as it
appears on the tips and tricks page, however I have punctuation turned
off and a bit of a hearing problem and only got the chkdsk and not the
rest of it.

    I think I got the scan disk to work this time and tried defrag.
No luck; I got an error:

Microsoft Management Console
MMC cannot open the file C:\WINDOWS\system32\dfrg.msc.graphic 580
This may be because the file does not exist, is not an MMC console, or
was created by
a later version of MMC. This
may also be because you do not have sufficient access rights to the
file.
OK

    I have administrator rights on the computer.

    Thanks for any ideas on what I might be messing up now.

Margaret




"Denny Huff" wrote:


Margaret,
When you type in, chkdsk /f, or you leaving a space between the chkdsk
and
the /f?
As for the sccan disc, you said that you heard Jaws talking when you
did the
alt f4.  Actually, Jaws shouldn't speak at all until after the scan
disc
process is completed since Windows doesn't load until it is.
It sounds like 1 of a couple of things is happening.
One, either you didn't restart your computer after starting the scan
disc
process, or two, it ran through the process after restart and Windows
loaded
and you didn't realize it.
Do you hear the Windows shut down sound when you do a restart?

Denny


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Margaret
Thomas
Sent: Saturday, August 18, 2007 6:08 AM
To: jaws-users
Subject: [JAWS-Users] PC Maintenance XP Home

Hi All,

    It had been way too long since I performed PC maintenance on this
XP
Home with SP 2 machine using JAWS 7.0 and all the steps don't come
trippingly off my fingers since I had Norton SystemWorks 2005 on my
Win 98
machine and on the XP until about March when NSW was up renewal and my
understanding that the 2007 versions of Norton products weren't
accessible
and my tech installed AVG.  So, I was used to the Disk Doctor and
Speed Disk
Utilities with NSW, which is why the XP "Scan Disc" and Defrag haven't
come
easily.

    I believe I was able to complete the process using Denny's
instructions
on the home page for the list, but I ran into problems last night and
am
hoping I was just too tired when I started the procedures.

    All went well until I got to Check Disc.  Denny's instructions
say:

 3. Check Disc

             The check disc should be performed before a scan disc is
performed.  To do this, go to the start menu and then to, run.

When the edit box appears, type in: chkdsk /f and press enter.  You
will be
presented with a dialogue that says, the check disc cannot be
performed
because

the volume is in use.  Would you like to perform this the next time
your
system starts?  Just type the letter Y and press enter.

             Now you will need to shut down any open applications and
restart your PC.  When it begins to boot up and before Windows starts,
your
PC will

perform a check disc.  It will take a few minutes to perform, but when
it is
finished, Windows will start up normally.

    When I attempted the steps, XP started the checking process before
I had
a chance to re-start the machine and I'm just about positive it did
the same
thing the last time I tried it.

    The next problem was with scan disk where Denny says:

 4. Scan Disc

             Windows XP doesn’t have an actual scan disc, but it does
have
something relatively close to it.

             To run scan disc, go to your desk top and then to, My
Computer.
If you aren’t using the classic start menu, you might have to go to
your
start

menu and then to My Computer there.

             Open My Computer and highlight your C drive, sometimes
called,
Local Disc C.  Don’t press enter, just highlight it.  Now do an alt
enter to

bring up the properties.  Next do a control tab to the Tools tab.

             You will be on, errors checking, check now button.  Press
your
spacebar and it will say, Start Button, but don’t press enter yet.
Instead,

tab to the check boxes and check, automatically fix files system
errors and
the next check box which is, scan for and attempt recovery of bad
sectors.

Check both of the boxes.  Now tab to the start button and press enter.

             You will be presented with a dialogue saying that the
disc
check cannot pbe performed because the disc check needs exclusive
access to
some

files.  Do you want to schedule a disc check the next time you start
Windows?  Just press your spacebar on yes.  Now tab to OK and press
enter.
Alt f4

out of the properties and shut down any open applications and restart
your
PC.
Just press your spacebar on yes.  Now tab to OK and press enter.  Alt
f4

out of the properties and shut down any open applications and restart
your
PC.


    Does perform the checking process with JAWS silent?  Everything
went okay until I got to
             It may take as long as an hour for this process to
complete, depending on the size of your hard drive and how many errors
you have, but be

Patient and Windows will restart once the process is complete.  I
attempted the steps twice leaving more than an hour the first time and
more than 4 hours the second time and JAWS wouldn't speak at all
either time except for saying ALT-F4 when I tried it.  A slightly
weird thing is that the Insert key on the num pad hasn't been working
since I tried the scan disc and I've rebooted.  The insert key on the
six pack works and num lock is off.  I haven't been able to get a new
keyboard since I have had to wiggle waggle keys from time to time to
get them to respond and it could be strictly coincidental that the
insert key in the num pad isn't responding now.

    Am I just missing something in Denny's instructions?

    Thank you,

Margaret


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