I've had the exact problems you've mentioned with HTML-based messages in JAWS 8.2173--the update you indicated you have.
What I've found works best under the circumstances you've described is to force Outlook to let you view the page through your browser. To do this: 1. Open the message that you currently can't read. 2. Press alt to open the ribbon menu, then down-arrow into the lower portion of the ribbon menu. 3. Navigate through the message section of the ribon menu until you hear "other actions button." 4. Activate this button with spacebar. 5. In this submenu you'll find an option to view the message in your browser. That will solve the problem, I promise. Nolan Nolan Crabb Director of Assistive Technology The Ohio State University 2054 Drake Center, 1849 Cannon Dr., Columbus, OH 43210 Ph. (614) 735-8688 E-mail: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/managers.php If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]