Well!  You are spending money, so they should do everything they can to
help you spend it. (SMILE)!  Actually, Theresa is great.  She
facilitated my Pacmate upgrade.  I wonder if she is the same Theresa who
used to work for Arkenstone.

Andy
 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Paul
Shallbetter
Sent: Tuesday, January 08, 2008 8:00 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] [JAWS] Kudos to FS Customer service

I had to contact FS yesterday about a licensing issue and to get some
information about renewing my SMA and upgrading to JAWS 9.0.

What a wonderful experience!  Thanks to Theresa at FS for her
professional and friendly help.  It is nice toknow that I can count on
FS to lend help when they are able to do so.

Sincerely,

Paul Shallbetter


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