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I'm using windows 7 and Jaws v18. My network conection to the internet
was down for two days but my router seemed to be working fine because I
could see it on my IPhone. I'd tried all the usual stuff like reseting
the router, and turning the router on/off. The tech came out and fixed
the problem in about two minutes by doing something on my laptop. I
asked him to please give me a brief rundown as to what he did so I could
fix the issue if it happens again. But, this guy reminded me of somebody
who thinks a blind person could notpossibly understand his instructions
because he all but ignored me. No big deal really. I thanked him and
they left in five minutes after arriving to my house. If somebody here
has an idea what he looked at to troubleshoot the network internet
connection I would appreciate a quick briefing so I could hopefully fix
the problem myself instead of waiting eight hours before a tech person
was able to come to my house. Thanks.
- [JAWS-Users] troubleshooting network connection leonard morris
