My grandson’s girlfriend is having major computer problems. She is running win 10 with windows defender. I.E. no longer is on her desktop and she can not use the start menu. It states that the problem will try to be correct the next time that she logs in. She tried this several times. I wanted to use system restore and can not get to it. I can not find any way to get to the control panel. Trying to get to the place where you can type in you get the menu error. I tried several things with the run command with no success. Is there another way to get to the system restore? She is using a smart tv with a hdmi cable for the monitor. I tried to get her into safe mode but the tv does not show any display with that option.
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