Good morning folks. I'm Brian Zolo and I'm located in Gahanna, Ohio, feel free to call me BZ, grin! I'm having a issue with windows ten at work with the department of Defense. When I was on windows 7, I use use the jaws cursor to navigate to the list of classifications that come up as part of the e-mail markings validator application that comes up when sending an e-mail message on the classified side. I could then route the pc cursor to the jaws cursor and then up and down arrow to the desired classification and then tab to the list of countries and check the desired checkbox, etc. Now, in wndows ten, when I attempt to use the jaws cursor, it just says blank. I now am not able to send out e-mail messages on the classified side until I can get this matter resolved. E-mail messages are essential as part of my job as I work extensively with our coalition partners in problem resolution. I've heard frequent reference to using the touch cursor in windows ten applications; can someone point me to good instructions in using the touch cursor when navigating with the jaws cursor doesn't work? Thanks so much, have a great weekend! bZ1
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Jason White Sent: Saturday, April 01, 2017 11:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS cursor can not read the screen but says blank, blank, blank ... The JAWS cursor works on the Windows 10 machine here, except in some of the relatively new Windows 10 applications (e.g., Settings), where I need to use the Touch Cursor instead. I think this is related to how newer applications build their graphical interfaces. You really need to use the touch cursor for these. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/