I asked about Fernando's suggestion. Also Brian's. 

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: Tuesday, July 04, 2017 9:54 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Need To Re-enable Hyperlinks In Outlook E-mail

Tom,

Try one method for creating links and another for clicking on links, as follows:

When adding a link to a message, be sure to press the return key right after 
the link's last character. I believe Miriam made this suggestion yesterday, and 
I've been doing it for a long time. Links are not shown as links without the 
return character at the end.

When trying to open a link, right-arrow over the link's first character before 
pressing enter. I've found that Outlook fluctuates between this extra step 
being needed and not needed, though why it should be is beyond me. 

Separately, I'd be interested to know if Fernando's suggestion works for you. I 
hope you'll post the result.

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Tom Behler
Sent: Tuesday, July 04, 2017 9:37 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Need To Re-enable Hyperlinks In Outlook E-mail

Subash:

Sorry, but the

http://www.jaws-users.com/help

link wouldn't open in your original e-mail, and there was no hyperlink 
designation with it.

However, interestingly, as you might now see, when I put the link into this 
reply and hit enter, the hyperlink designation re-appeared.

So, we might be making some progress here.

Tom Behler


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Subash
Sent: Tuesday, July 04, 2017 3:44 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Need To Re-enable Hyperlinks In Outlook E-mail

Hi Tom, let's try this link and see if it works:

http://www.jaws-users.com/help

-----Original Message-----
From: Tom Behler
Sent: Monday, July 03, 2017 8:25 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Need To Re-enable Hyperlinks In Outlook E-mail

Subash:

I just checked an old e-mail that happened to still be in my inbox, and in that 
one, the hyperlink still showed up fine and also worked.

The problem seems to be in e-mails that I have sent  and received quite 
recently--say, in the last day or so.

Once again, I want to stress that my e-mail is clearly set in HTML format.

Tom Behler


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Subash
Sent: Monday, July 03, 2017 8:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Need To Re-enable Hyperlinks In Outlook E-mail

Hi Tom, have you tried opening other e-mails that you use to with links to see 
if they still work?
Seeing your mails still display in HTML format, we should start trying a 
step-by-step to see where the issue lies.

-----Original Message-----
From: Tom Behler
Sent: Monday, July 03, 2017 7:45 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Need To Re-enable Hyperlinks In Outlook E-mail

Rick:

My e-mail is set to display in HTML format.

Still no hyperlinks.

Tom Behler


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Rick Ely
Sent: Monday, July 03, 2017 3:09 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Need To Re-enable Hyperlinks In Outlook E-mail

Tom,
Here is how to check on the format that your Outlook is using when creating 
email and how to change it if you want. I believe it also changes how incoming 
messages are displayed, but I can't confirm that.
In outlook go to the File menu by pressing Alt _+ f.
Arrow down to options and press Enter.
Arrow down to Mail and press tab
Arrow Down once and you will find a combo box that displays what format Outlook 
is currently using to compose messages.
Arrow down in the combo box and three buttons will be available. They are plain 
text, Rich Text and HTML Arrow down to the format and press the enter key on 
the button of the format you want To confirm this change, you need to press the 
OK button at the very bottom of this list. You are still in a very long list of 
options. You can tab through all of these to get to the OK button. However, 
from where you are it is easier to go backwards through the items. Hold down 
your shift key and press tab until you hear OK. Release the shift key and press 
enter on that OK button. If you feel like you made a mistake in this menu, 
worry not. Hit the Escape key and the menu will vanish and no changes will be 
made. You will just have to start over.
Note, my setting here was Rich Text and I had no issues with activating an HTML 
that was part of a message I was reading. In terms of inserting an HTML link, I 
usually just cut and  paste these, but they do appear as active links to me and 
to the reader on the receiving end.  so I can't confirm the typing method you 
described. Let us know if that works for you and which text option you selected.
Rick .


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Tom Behler
Sent: Monday, July 3, 2017 1:42 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Need To Re-enable Hyperlinks In Outlook E-mail

I haven't made any recent changes in my Outlook configurations, which why this 
is confusing to me.

I can certainly try HTML e-mail format if someone can tell me how to do it.

Tom Behler


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Nathaniel Kile
Sent: Monday, July 03, 2017 1:30 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Need To Re-enable Hyperlinks In Outlook E-mail

You may have changed your email from HTML view to text only. I don't remember 
the area to check this at the moment, but if somebody doesn't look it up I will 
check.


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Tom Behler
Sent: Monday, July 3, 2017 9:18 AM
To: 'Jaws users list' <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] Need To Re-enable Hyperlinks In Outlook E-mail

Hello, everyone.



For some reason, I have recently lost the ability to directly access links in 
an e-mail, and have also lost the ability to create huyperlinks in e-mails I 
send out.



Regarding the creation of hyperlinks in e-mails I send out, I used to be able 
to do this by simply hitting the enter key at the end of the involved link.



Does anyone know how I can enable the huyperlink function in Outlook e-mail?



I'm using Office 365, Outlook 2016, and Windows 7 here with Jaws 18.



Dr.  Tom Behler from Michigan





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