Oh this sounds just wonderful, at least the first suggestion tech support offered is simply great. Now the second suggestion might just work although not ideal possibly functional. David Ferrin [EMAIL PROTECTED] ----- Original Message ----- From: "Negoslav Sabev" <[EMAIL PROTECTED]> To: "jaws-users" <JAWS-Users-List@jaws-users.com> Sent: Thursday, April 10, 2008 7:37 AM Subject: [JAWS-Users] AVG8 and jaws
> Hello all, > > Below are 2 messages from another list and I think they are interesting to > read. > Negoslav > > I upgraded my version of AVG internet security 7.5 to the new version 8.0 > and have had the following issue. > Can't open the user interface. Other than that the software seems to be > running fine. > After contacting AVG support and supplying them with diagnostic > information > I have received the following response. > > Dear Sir/Madam, > > Thank you for your email. > > After detailed analysis of the files which you sent us, we found that you > use JAWS software which is causing this issue. > > We need to inform you that our developers are working on that issue. > > At this moment we do not have solution. > > We will inform you as soon as we have solution for that situation. > > Please accept our apologies for the inconvenience which this issue may > cause > you. We can recommend you to uninstall temporarily JAWS software until we > found > solution. > > Thank you for your understanding and kind cooperation. > > Answers to the most common questions can be found here as well: > > http://www.avg.com/faq/ > > > Best regards, > > Polina Stoyanova > > AVG Technical Support > > So all out there who are using AVG. Stay with your current version and > Hopefully this issue will be fixed in later releases of AVG8. > > I tested AVG8 with the following jaws versions Jaws 5,6,7,8,9 and the same > problem still happens. > > Robert > > > Hi, > I am running Jaws 9 and AVG 8, too. > I came up with a work around for the problem, and hope that AVG will fix > this in the near future. > Here is what I did: > Assign a hot key for AVG. Also, have a hot key for Jaws. > Unload Jaws. > Hit the hot key you have assigned to AVG. > Reload Jaws with your hot key. > The AVG user interface will be available. > You can tab around through the program, but using the menu bar is very > accessible to find the program features. > It may not be an elegant solution, but very doable. > Hope this is of some help. > Crystal > > > Visit the JAWS Users List home page at: > http://www.jaws-users.com > Address for the list archives: > http://www.mail-archive.com/jaws-users-list@jaws-users.com > To post to this group, send email to > jaws-users-list@jaws-users.com > To unsubscribe from this group, send an email to > [EMAIL PROTECTED] > For help from Mailman with your account Put the word help in the subject > or body of a blank message to: > [EMAIL PROTECTED] > Use the following form in order to contact the management team > http://www.jaws-users.com/managers.php > If you wish to join the Blind Computing list send a blank email to the > following address: > [EMAIL PROTECTED] > > Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/managers.php If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]
