There was a Jaws 2018 update pushed out this morning which among other things, addressed some log on issues with Windows 10. I haven't experienced these issues, but maybe give it a shot.
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Joseph Lee Sent: Tuesday, December 12, 2017 8:44 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS2018 & Windows10 -Login & BitLocker Hi, A few questions: * Is this really a Windows 10 Version 170x machine? The new Narrator command is available from 1703 onwards. If Control+Windows+Enter doesn't work, try Windows+Enter. * Sounds like BitLocker (Pro and higher) is told to prompt you for a pin or a USB drive. In this case, screen readers may not be available at that prompt. The only way to circumvent this is turning off BitLocker completely 9unless your organization's policy says otherwise). I'll forward this to another list to see if folks there have any answers. Cheers, Joseph -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of amca...@verizon.net Sent: Tuesday, December 12, 2017 8:02 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS2018 & Windows10 -Login & BitLocker Hi All, We are continuing to have problems with logging into the Windows10 Dell 7440 test machine at work. Frequently JAWS appears to be clipped when it initially launches prior to the login screen. When this happens, JAWS does not come back until after the user has logged in and they are on the desktop. So one thing I am asking that IT look at is the launch order. Am I barking up an empty tree? Is there a way to change this order? I've been attempting to use Control+Windows+Enter to turn on Narrator at the login screen, but it will not launch. In addition, sometimes BitLocker comes up and wants some type of action from the user. Besides figuring out what is triggering what now appears to be a random launching of BitLocker, I am looking for any tips on how a JAWS user can get through BitLocker when it does come up. I'm guessing that there is not a solution. Thanks, Annette For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/