Yeah, I get that probably no one but me will have this issue! It worked correctly and then suddenly it started with this nonsense. Thing is, when I try to correct the problem within word, as check default programs associations seems to be correct, there is no way inside Word accessible to do anything after one presses the yes button, that is where Microsoft or Jaws has failed, blank screens with any cursor is no solution!
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of George Martinez Sr Sent: Saturday, January 13, 2018 10:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Word 216 problem I have the exact same set of programs and Windows and I AM NOT experiencing that issue. George A. Martinez, CPA O-602.368.8854 F-206.666.2589 C-602.368.5424 "I've learned....That everyone wants to live on top of the mountain, but all the happiness and growth occurs while you're climbing it." attributed to Andy Rooney -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of rosecomb...@cox.net Sent: Saturday, January 13, 2018 8:42 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Word 216 problem I have Office 365 with Word 2016, Windows 10 Fall Creator, Jaws 2018. When I open word I get a dialog that tells me I don't have file associations for word, do I want to make them. I press yes and get a totally blank screen, no cursor works, not PC, JAWS, Invisible or Touch, no Alt down arrow, nothing to indicate how I can fix the problem. I did go into settings and try to make sure doc and dox files would be associated with Word 2016 but even that did not cure the problem. Microsoft Fail? Jaws 2018 Fail? Regardless of the fault this is, it should have a way someone without any sight can fix it! Message keeps repeating, and .doc files I receive are not opening in the correct program. Much help appreciated, if you don't know, don't tell me you don't know. Rose Combs rosecomb...@cox.net <mailto:rosecomb...@cox.net> For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/