Mike, Well, it's 12:55 in their time zone, so give them 10 minutes to come back from lunch, and start calling.
Dave Oregonian, woodworker, Engineer, Musician, and Pioneer ----- Original Message ----- From: "Michael " <masse...@q.com> To: <jaws-users-list@jaws-users.com> Sent: Wednesday, January 17, 2018 09:45 Subject: Re: [JAWS-Users] Unable to authorize Jaws 2018 on a newly acquired laptop Nope, Dave, I still haven't heard back. I even checked the about dialog and still no joy there either. Thanks for your response. Mike M. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dave...Oregonian Sent: Wednesday, January 17, 2018 10:37 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Unable to authorize Jaws 2018 on a newly acquired laptop Mike, Just keep calling them, and pestering them. Hope by now you've already heard back. Dave Oregonian, woodworker, Engineer, Musician, and Pioneer ----- Original Message ----- From: "Michael " <masse...@q.com> To: <jaws-users-list@jaws-users.com> Sent: Wednesday, January 17, 2018 09:29 Subject: [JAWS-Users] Unable to authorize Jaws 2018 on a newly acquired laptop Yesterday I got my hands on a Toshiba laptop pc running Windows 8.1, but I have now updated the pc to the latest Windows 10 fall creator's update. However, after I installed Jaws 2018 from a DVd, I am now being asked to enter an authorization number which I cannot find in my saved e-mail from last June. I called VFO over an hour ago and left my phone number for a call back. I know that VFO tech support is likely busy, but are they so busy that I can't get a call back in less than an hour? Really? There are certain programs I cannot install because Jaws keeps telling me that I have the professional version which I do not. How on earth do I get an authorization code? I'm sorry, but this situation is very frustrating. I had to end a call with the Microsoft Disability Answer Desk because I am unable to get the 2018 version of Jaws authorized. Incidentally, I got the pc from my sister because she seldom used. It. Sincerely, Michael Massey For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
